Area Manager - West Michigan
About The Position
The Area Manager oversees multiple Mint Cannabis dispensary locations across Michigan, ensuring operational consistency, compliance, and exceptional customer experiences. This role drives sales performance, leads and develops store management teams, and upholds Mint’s culture of excellence and connection. The Area Manager acts as a liaison between leadership and retail operations, ensuring each dispensary meets performance goals, maintains compliance, and delivers a high-quality cannabis retail experience. Work is performed primarily in dispensary retail settings, with frequent travel between locations across Michigan. The role may involve varying noise levels and lighting typical of retail environments, as well as occasional office work for administrative and reporting tasks.
Requirements
- Minimum 3 years of cannabis operations or management experience in the Michigan market.
- 5+ years of retail management experience, including at least 2 years in multi-unit leadership.
- Proven success in sales growth, operational management, and team development.
- Strong understanding of Michigan cannabis laws and compliance standards.
- Excellent leadership, communication, and analytical skills.
- Proficiency with POS systems, reporting tools, and MS Office/Google Workspace.
- Ability to travel frequently between assigned locations.
- Must be at least 21 years of age.
- Must be able to stand, walk, and travel between store locations for extended periods.
- Ability to lift up to 25 pounds as needed.
- Visual acuity to read reports, analyze data, and monitor retail environments.
Nice To Haves
- Bachelor’s degree in Business Administration, Management, or a related field preferred.
- Additional certifications or training in retail leadership or cannabis operations are a plus.
Responsibilities
- Oversee and support Store Managers across multiple dispensary locations to ensure operational consistency and strong team performance.
- Recruit, train, and mentor store management to promote leadership growth and retention.
- Conduct regular site visits to evaluate operations, provide feedback, and reinforce company standards.
- Foster a positive, motivating, and compliant work environment aligned with Mint’s values.
- Develop and implement sales strategies to achieve revenue targets and customer satisfaction goals.
- Analyze sales reports and market trends to identify growth opportunities and improve efficiency.
- Execute promotional campaigns and operational initiatives to enhance profitability.
- Manage district budgets, control expenses, and ensure optimal financial performance.
- Ensure compliance with all state and local cannabis regulations.
- Conduct audits and inspections to verify compliance in inventory, security, and recordkeeping.
- Collaborate with compliance and legal teams to maintain current knowledge of regulatory updates.
- Maintain high standards for safety, cleanliness, and operational efficiency.
- Promote a consistent, high-quality customer experience across all stores.
- Resolve escalated customer concerns with professionalism and care.
- Partner with marketing teams to coordinate community events and outreach efforts.
- Serve as a Mint Cannabis brand ambassador within the community and industry.
- Travel frequently between assigned dispensary locations in Michigan.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
