Northeast/Mid-Atlantic - Area Manager

Jenni Kayne•Philadelphia, PA

5d•Onsite

About The Position

Jenni Kayne is hiring an Area Manager to lead its Los Angeles metropolitan market. Reporting to the Director of Stores, the Area Manager is the primary field leader and culture carrier for stores in the market. The role drives business performance, develops store leaders and teams, maintains operational excellence, and delivers an elevated client experience consistent with the Jenni Kayne brand. This is a 100% field-based position. The Area Manager travels independently between stores and works directly in them, adjusting store presence to business performance, leadership needs, events, launches, and other market priorities. The role calls for a hands-on retail leader who coaches on the sales floor, develops leaders, engages with clients, evaluates execution, and identifies opportunities in real time. The Area Manager partners with Store Managers and teams on sales goals, business analysis, talent development, operational execution, visual standards, client engagement, and local market growth. The position also supports new store openings and pop-up activations and communicates regularly with senior Retail leadership about performance, talent, field insights, and opportunities. The annual base salary is $110,000–$130,000, determined by experience, education, skills, and location.

Requirements

At least 5 years of multi-unit retail leadership experience.
Proven track record of driving business performance while developing high-performing teams.
Demonstrated success coaching, developing, and retaining top retail talent.
Demonstrated success building talent pipelines through recruiting, networking, succession planning, and internal development.
Strong leadership presence and exceptional coaching, communication, and relationship-building skills.
Experience partnering with Human Resources on employee relations, performance management, coaching, and talent development.
Strong business acumen, including the ability to analyze reporting, identify trends, and translate insights into action.
Strong understanding of local markets and experience developing community partnerships, hosting client events, and driving grassroots marketing initiatives.
Proficiency in Microsoft Office Suite and retail reporting systems.
Ability and willingness to work 100% in the field and travel independently between stores throughout the Los Angeles metropolitan area.
Ability to adjust store presence and travel based on business performance, leadership needs, events, launches, and other market priorities.
Flexible schedule, including evenings, weekends, and holidays as business needs require.
Ability to lift and move up to 30 pounds and stand for extended periods as needed.
Passion for the Jenni Kayne brand and lifestyle.

Responsibilities

Serve as the primary leader and culture carrier for Jenni Kayne stores throughout the Los Angeles metropolitan area.
Maintain a visible presence in the field, spending 100% of working time in stores and traveling between locations according to business priorities and market needs.
Drive monthly and annual sales goals and operational excellence across all locations.
Develop Store Managers and store teams, build succession plans, and cultivate a strong leadership bench across the market.
Partner with Store Managers to analyze business trends, review key performance indicators and reporting, identify opportunities, and develop actionable strategies.
Coach and hold leaders and teams accountable through performance management, timely feedback, recognition, and clear action plans.
Conduct regular store visits, business reviews, and one-on-one touchbases with Store Managers.
Coach on the sales floor to improve selling behaviors, client engagement, product knowledge, conversion, clienteling, and overall store performance.
Lead execution of company initiatives, product launches, operational updates, and training across the market.
Partner with Visual Merchandising to maintain brand standards, storytelling, and visual consistency.
Conduct store audits and coach teams on visual presentation, operational execution, inventory management, and client experience.
Onboard, develop, and mentor new Store Managers and field leaders.
Partner with Human Resources on employee relations, coaching documentation, performance management, corrective action, and talent development.
Build and maintain a talent pipeline through recruiting, networking, succession planning, and internal development.
Support new store openings and pop-up activations through hiring, training, merchandising, operational readiness, and market launches.
Develop understanding of local markets and partner with Store Managers on community engagement, local partnerships, client events, and networking opportunities.
Identify opportunities to strengthen client engagement, retention, loyalty, and high-value client relationships.
Use local market knowledge to develop partnerships, brand-building moments, events, and relationships that drive traffic and introduce new clients to Jenni Kayne.
Communicate regularly with senior Retail leadership about business performance, talent, field insights, and market opportunities.
Own the overall health and performance of the market, fostering accountability, collaboration, and continuous improvement.