Area Manager VDCI

VDCI • Broomfield, CO

10d

About The Position

Area Managers oversee an assigned area, implement change, and deliver business results while providing stability and leadership in a dynamic environment. They support customers and colleagues, demonstrate accountability for organizational policies and expectations, and take ownership of results through strategic approaches to complex issues. The role manages and develops a team of Contract Managers and field Specialists, drives operational initiatives, and is accountable for area revenue, profit, growth, and P&L. It also supports staffing, talent development, performance management, and customer account management as needed.

Requirements

• Bachelor’s degree, or an equivalent combination of experience, education, and training that meets the job requirements.
• At least 5 years of experience as a District Manager or in an equivalent-level position.
• Experience analyzing financial reports in a complex, fast-paced environment.
• Ability to travel and participate in a rotating on-call schedule for off-hours and weekends.
• Ability to obtain and maintain licenses or certificates required by federal, state, and local regulations.
• Valid driver’s license from the state of residence.
• Strong attention to detail and a background in management, sales, training, relationship development, and/or customer experience.
• Business operations experience and business acumen.
• Ability to manage and lead projects, including identifying and resolving issues, managing risk, developing work plans and specifications, allocating resources, and running team meetings.
• Written and verbal communication skills, including public speaking.
• Organization and time-management skills, including the ability to manage multiple projects and project coordinators, leads, and/or managers at once.
• Group presentation and meeting-management skills.
• Ability to provide clear and concise feedback.

Nice To Haves

• Background managing in the pest control industry.

Responsibilities

• Manage, develop, and motivate Contract Managers and field Specialists to meet productivity and profitability goals and deliver exemplary customer experiences.
• Implement company programs and initiatives by supporting the management team in developing and executing action plans aligned with operational and organizational objectives.
• Design and introduce solutions to address area-specific challenges and results.
• Deliver budgeted revenue, profit, and growth goals.
• Review business environments and key indicators to identify problems, concerns, and improvement opportunities, and coach operations and service management teams to achieve operational goals.
• Lead the business culture and deliver results in accordance with company expectations.
• Plan, identify, communicate, and delegate key responsibilities and practices to support smooth area operations.
• Manage the Area’s P&L, including P-card expenses and area-level line items and spending.
• Partner with Contract Managers, Operations Managers, and the HR Business Partner on performance improvement plans and disciplinary actions.
• Track and encourage career development; identify and develop high-potential colleagues for future opportunities.
• Strengthen the operations team by selecting candidates for Contract Manager (OM) positions and working with OMs to interview and select candidates for specialist roles.
• Proactively plan staffing levels for anticipated demand and work with Recruiting to build a talent bench for upcoming quarters and new clients.
• Support and audit operations, sales, and office leadership positions.
• Provide account-management support to local or regional clients within the territory as needed or requested.

Benefits

• Professional and personal growth opportunities, including multiple career-growth avenues.
• Training and development programs.
• Tuition reimbursement for full-time colleagues.
• Medical, dental, vision, disability, and life insurance, plus additional health benefits; eligible full-time colleagues can enroll immediately, with benefits starting on day one.
• 401(k) retirement plan with company-matching contributions.
• Vacation days and sick days.
• Company-paid holidays and floating holidays.
• Competitive pay; some roles offer performance incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager