Area Manager

JLL • Chandler, AZ

8d • Onsite

About The Position

The Area Manager is a strategic leader responsible for overseeing a large, complex asset or multiple properties within a campus setting, including client facilities and Class A commercial assets. The role also covers leased properties where the Area Manager performs landlord responsibilities on the client’s behalf. The portfolio spans several states and includes owned or managed assets as well as leased properties requiring landlord oversight. The Area Manager is accountable for financial results, operational excellence, client and tenant satisfaction, and strategic initiatives that optimize facility operations and asset value.

The position elevates operational performance and client services at high-priority or complex assets. It ensures contract deliverables are met or exceeded, including operational uptime, cost savings, energy consumption reduction, service improvements, and best-practice implementation. The Area Manager is a key liaison between on-site operational teams and the Portfolio Manager, providing strategic guidance while remaining involved in day-to-day operations.

The role oversees property strategies, management plans, operations, inspections, construction projects, preventive maintenance, capital improvements, landlord-delegated duties, compliance, risk management, emergency response, budgeting, financial reporting, procurement, client and tenant relationships, lease administration, and team development. The Area Manager also advances innovation, sustainability initiatives, and LEED certification efforts.

This is an on-site position in Chandler, Arizona. Candidates must be authorized to work in the United States without sponsorship; visa sponsorship is not provided.

Requirements

• Bachelor’s degree required.
• Minimum of 8–10 years of facility and/or property management experience.
• At least 5 years of experience managing teams in a complex commercial property environment.
• Demonstrated success managing large-scale or campus-style commercial properties.
• Experience with operational management and financial oversight of significant real estate assets.
• Proven ability to build and maintain strong client relationships.
• Strong advanced operational knowledge of building systems and commercial property management.
• Strong financial acumen, including experience managing complex budgets and P&L responsibility.
• Working knowledge of lease agreements and landlord obligations.
• Excellent project management and organizational skills.
• Demonstrated leadership ability and success developing high-performing teams.
• Advanced problem-solving skills and ability to manage complex operational challenges.
• Excellent verbal and written communication skills.
• Strong negotiation and conflict-resolution abilities.
• Proficiency in Microsoft Office and relevant property/facility management software.
• Ability to balance strategic thinking with tactical execution.
• Real estate license required within the first six months, as required by jurisdiction.
• Must be authorized to work in the United States without sponsorship; visa sponsorship is not provided.

Nice To Haves

• Industry accreditations such as RPA, FMA, or CPM are strongly preferred.
• LEED AP or accreditation preferred.
• Experience with lease administration and landlord-tenant matters preferred.

Responsibilities

• Develop and implement property-specific strategies that support facility operations and commercial property management goals across owned assets and leased properties with landlord responsibilities.
• Create and execute comprehensive Management Plans aligned with portfolio-wide objectives.
• Provide strategic guidance to site teams and remain accountable for segment performance.
• Act as an escalation point for complex operational and client issues.
• Identify opportunities for innovation and continuous improvement.
• Oversee property operations, conduct regular inspections and performance reviews, and maintain Class A standards.
• Coordinate significant construction projects, including reviewing and approving specifications and contractor deliverables.
• Implement preventive maintenance programs and capital improvement initiatives.
• Perform landlord-delegated responsibilities for leased properties, including building services coordination, vendor oversight, and lease-obligation compliance.
• Manage compliance and risk, including landlord and tenant obligations under applicable leases.
• Develop and maintain emergency response and business continuity protocols.
• Lead preparation and implementation of annual revenue, operating expense, and capital expense budgets.
• Achieve financial targets, contractual savings goals, and operating expense optimization.
• Manage financial reporting and analysis; develop procurement strategies; and benchmark operating costs and service levels.
• Identify strategies to enhance asset value and ensure value for money in service delivery.
• Maintain client and tenant relationships, implement workplace experience programs, and serve as the senior-level contact for client stakeholders.
• Meet with key tenant representatives, address issues, and support lease negotiations and administration.
• Ensure service levels meet FM service level agreements and Class A commercial property standards; coordinate client communications and reporting.
• Supervise and mentor General Managers, Senior Facility Managers, and other key personnel; set performance goals and conduct evaluations.
• Attract, develop, and retain professionals; foster excellence, innovation, and collaboration; and create improvement plans and targeted learning programs.
• Serve as a technical resource for complex operational challenges.
• Implement innovative solutions and technology to improve operational efficiency and reporting, and pilot new initiatives.
• Conduct strategic reviews to identify service improvements and champion sustainability initiatives and LEED certification efforts.

Benefits

• Comprehensive and competitive benefits plan.
• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive, caring, and diverse work environment designed for growth and well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager