Area Manager

Peak Utility Services Group•San Antonio, TX

About The Position

The Area Manager owns operational performance for a geographic area, ensuring safe work, dependable customer service, productive crews, reliable equipment, and profitable financial results. This exempt role is responsible for the day-to-day operations of a designated territory or region, including budgeting, quality, P&L performance, hiring, training, financial goals, and sales targets. The Area Manager coordinates and oversees personnel, resources, and customer work while working with upper management and applying business finance principles to achieve operational and profitability objectives. Safety is the Area Manager’s first responsibility. The role leads and holds Operations Supervisors accountable for safety, develops supervisors and workforce capabilities, manages staffing and equipment, and monitors financial performance and resource utilization. The Area Manager also owns key operational customer relationships and plans for future capacity, staffing, equipment, and market needs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Duties may change and are not an exhaustive list.

Requirements

3–5 years of management or supervisor experience.
8 or more years of experience in the construction, underground, or utility construction industry.
Must pass criminal and Motor Vehicle Record (MVR) background checks.
Must pass a pre-employment drug screen.

Responsibilities

Coordinate and execute the day-to-day operations of personnel under supervision.
Track personnel work hours, materials, equipment, work functions, and damage claims.
Ensure company and client safety, quality, training, and operating standards are met.
Complete daily reporting paperwork accurately and on time.
Lead meetings and presentations with employees, customers, and clients.
Participate in recruiting, interviewing, mentoring, and hiring personnel.
Develop leadership skills and maintain a trained, motivated, and empowered workforce.
Develop and implement long-range goals and objectives for business and profitability growth.
Ensure crews and supervisors follow company safety policies and customer requirements; hold Operations Supervisors accountable for jobsite safety.
Monitor incidents, near misses, vehicle accidents, utility strikes, and property damage; participate in investigations and corrective-action plans, and reinforce stop-work authority.
Ensure training, certifications, PPE, inspections, and documentation are current; identify safety trends.
Set expectations for Operations Supervisors, hold regular one-on-one meetings, coach and evaluate them, address performance gaps, and develop future leaders.
Monitor staffing, operator and CDL driver availability, hiring needs, overtime, crew qualifications, attendance, reliability, and timekeeping; coordinate manpower between locations as needed.
Monitor hydrovac availability, downtime, utilization, preventive maintenance, repair frequency, maintenance costs, DOT inspection readiness, equipment condition, and asset utilization; coordinate priorities with shop leadership.
Track revenue and costs against budget, explain profitability changes, and identify operational causes of margin changes.
Review workload and equipment availability, balance resources across supervisors and locations, reduce travel and idle or non-billable time, and ensure customers receive requested crew and equipment capabilities.
Build relationships with customer project managers, superintendents, and leaders; address service issues, visit major projects, follow up on performance, identify customer needs, and partner with sales and business development on retention and growth.
Set and enforce operating standards for punctuality, inspections, documentation, equipment cleanliness, communication, productivity, timekeeping, procedures, ownership, and professional conduct.
Plan future staffing, supervisory capacity, equipment numbers and locations, market expansion, equipment replacement, and capital needs; identify areas of losses and justified investment.
Perform other duties as assigned.