Area Manager

Elite Wireless Corporation•West Palm Beach, FL

About The Position

At Elite Wireless, the Area Manager leads multiple retail locations by developing Store Managers, driving sales performance, coaching talent, and ensuring operational excellence across the market. The role is an opportunity to influence people, performance, and business growth while building exceptional teams and customer experiences. The Area Manager partners with Store Managers to build high-performing teams, increase sales, and deliver outstanding customer experiences. The position also supports training, store operations, staffing, company initiatives, and a positive, accountable workplace culture. Regular travel between assigned stores is required.

Requirements

  • High school diploma or equivalent required.
  • Bilingual in English and Spanish.
  • At least three years of multi-unit retail management or equivalent leadership experience.
  • Proven track record of leading high-performing retail teams and achieving sales goals.
  • Strong coaching, leadership, and performance management skills.
  • Excellent communication, organizational, and problem-solving abilities.
  • Comfortable analyzing sales reports and business metrics.
  • Valid driver's license and reliable transportation, with ability to travel regularly between assigned store locations.
  • Flexible availability, including evenings, weekends, and occasional holidays, as business needs require.
  • Passion for coaching and developing people; ability to inspire teams, thrive in a fast-paced results-driven environment, make data-informed decisions, build relationships, and lead with integrity, accountability, and a positive attitude.
  • Enjoy spending time in stores supporting teams.

Nice To Haves

  • College degree preferred.

Responsibilities

  • Drive sales performance across multiple locations by coaching Store Managers and teams to achieve or exceed sales goals.
  • Analyze sales trends, KPIs, and business reports to identify opportunities and implement strategies to improve results.
  • Visit stores regularly to coach in real time, model effective selling behaviors, and support business needs.
  • Ensure locations deliver outstanding customer service and meet company performance standards.
  • Partner with Store Managers on action plans to improve productivity, profitability, and customer satisfaction.
  • Maintain appropriate staffing through proactive recruitment and development of Store Managers and customer-focused team members.
  • Coach leaders through regular one-on-one meetings, store visits, and performance discussions.
  • Identify high-potential employees and prepare them for future leadership opportunities.
  • Foster accountability, collaboration, and continuous improvement; recognize achievements and provide constructive coaching.
  • Ensure new hires complete onboarding, Cricket training, certifications, and required company training.
  • Deliver training on sales techniques, product knowledge, customer experience, and leadership development.
  • Support Store Managers in developing confident, knowledgeable, customer-focused teams and share best practices across stores.
  • Ensure stores operate efficiently and comply with company policies, carrier standards, and operational procedures.
  • Monitor staffing levels and partner with Store Managers to build schedules that support business needs.
  • Provide store coverage and operational support when necessary.
  • Maintain visual merchandising, inventory accuracy, and operational readiness.
  • Partner with senior leadership to execute new products, promotions, and company initiatives.
  • Create a supportive and motivating environment, inspire teams through positive leadership and open communication, and promote accountability while celebrating accomplishments.
  • Lead by example with integrity, professionalism, and a customer-first mindset.

Benefits

  • Competitive compensation, including uncapped weekly and hourly commission and a car stipend.
  • Weekly pay.
  • Paid time off.
  • Medical benefits.
  • Dental benefits.
  • 401(k).
  • Recognition programs and performance incentives.
  • Opportunity to influence multiple stores and develop future leaders.
  • Collaborative leadership team focused on continuous improvement.
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