Area Manager - Enhanced Behavioral Support Program
About The Position
Area Manager - Enhanced Behavioral Support Program. Reporting to the Director of Programs, the Area Manager is responsible for the performance, management and oversight of their assigned program. Duties include hiring, supervising and developing frontline staff and case managers, managing program budgets to meet or exceed targets, cultivating successful relationships with internal and external stakeholders to maximize program efficiency, and ensuring a consistent brand of high-quality service delivery. At Options For All, we create opportunities for adults with disabilities to live, work, and love life in their community with dignity and respect. As a USA TODAY Top Workplace, we are proud to build a culture where team members feel supported, valued, and connected to meaningful work.
Requirements
- Bachelor’s Degree
- Effective communication verbally and in writing, with proficiency in grammar, punctuation, and vocabulary
- Proficient use of basic office equipment, Microsoft Suite, and required systems (Videoconferencing, database management system, etc.)
- Resilience, with the ability to respond quickly to changing ideas, responsibilities, expectations, trends, and strategies.
- Acceptable driving record.
- Ability to travel within and throughout the region where services are provided.
- Ability to travel in and throughout the state as needed to attend meetings.
- Successful completion of background check.
Nice To Haves
- Master’s degree
- Strong personnel management experience
- Fluency in a foreign language
- CPR/First Aid Certification
Responsibilities
- Develop and maintain relationships with regional center personnel, service coordinators, care providers, and program managers.
- Enter referrals into OFA’s client referral system.
- Determine client eligibility and fit for the program.
- Schedule and hold initial and ongoing ISP meetings.
- Monitor client attendance and service quality.
- Review incident reports and ensure compliance with reporting requirements.
- Develop community partnerships and enrichment activities.
- Gather and submit required operational reports.
- Manage program budgets and expenditures.
- Maintain accurate service, authorization, and billing records.
- Ensure compliance with audits, safety drills, and quality assurance requirements.
- Participate in outreach and community events.
- Conduct interviews and hiring activities.
- Supervise and support direct reports.
- Ensure staff training, compliance, scheduling, and performance management.
- Approve timecards, expenses, and personnel actions.
- Coordinate with HR on investigations and corrective actions.
Benefits
- 100% company-paid medical, dental, and vision coverage for employees
- Comprehensive coverage for qualifying dependents, including 100% dental and vision and 50% medical
- Retirement savings plan with up to a 5% company match
- Mileage reimbursement for work-related travel
- Paid vacation, sick time, and paid holidays, including your birthday
- Student Loan Repayment Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
