Area Program Manager

Arizona Department of Administration • Flagstaff, AZ

3d • Onsite

About The Position

The Arizona Department of Economic Security (DES), Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as an Area Program Manager. DDD provides individuals with developmental disabilities and their families, services and supports that are flexible, high-quality, and member-driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community. Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family member with a principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Requirements

• Knowledge in: Federal, state, and local laws, rules, regulations, policies, and procedures relating to service delivery, personnel, contracting, fiscal management, and Title XIX.
• Principles of human service planning and program development.
• Organizational, management, and communication chains.
• Special needs of the developmentally disabled (DD) population.
• Skills in: Oral and written communication.
• Planning, developing, implementing, administering, managing, monitoring, and evaluating developmental disabilities support services, training programs, and health-related services.
• Coordinating and administering through subordinate supervisors a network of home and community-based services to members with developmental disabilities.
• Decision making, crisis management, negotiation, organization, supervision of personnel, delegation, and leadership.
• Ability to: Establish and maintain effective working relationships/communication with diverse individuals and community groups, such as members, parents/families, professionals, providers, advocates, and community planning organizations, elected officials, agency employees, media, and the general public.
• Analyze complex situations accurately and quickly adopt an effective course of action.
• Manage a complex array of projects with rapidly shifting priorities.
• Provide leadership to groups and individuals.
• Arizona Level 1 Clearance Card is required.
• Candidates for this position shall be subject to a search of the Child Protective Services Registry pursuant to A.R.S. § 8-804 and the Adult Protective Services Registry pursuant to A.R.S. § 46-459.
• Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the Agency’s ability to reasonably accommodate any restrictions.

Nice To Haves

• A minimum of five (5) years of experience in applying federal, state, and local laws, rules, regulations, policies, and procedures relating to service delivery to individuals with developmental disabilities, which must include a minimum of one (1) year of supervision of professional staff

Responsibilities

• Managing and coordinating the Support Coordination functions for the members within their area, with emphasis on programming and ensuring all federal and state requirements are complied with and documentation is complete, including case records; ensuring consistency in Support Coordination, implementation, and overall applications.
• Working with programs/resource development to ensure services and providers are required to meet the needs of the members as ascertained by Support Coordination; establishing and maintaining good rapport and open communication.
• Hiring, training, directing, monitoring, and evaluating subordinates to ensure qualified and competent staff are capable of meeting performance standards; completing all personnel actions required, including MAP; monitoring Employee Time Entry (ETE) timecards, travel claims, and requests for out-service training.
• Attending meetings with community advocates, advisory committees, providers, managerial, and administrative staff; providing input on designs for systems and work plans; developing, approving, and implementing strategies, goals, objectives, policies, procedures, and guidelines to define those systems and area operations relevant to the District and Division, as well as for the delivery of multiple services.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed