Area Manager - Mt Zion

Innovative Staff Solutions, Inc.•Mount Zion, IL

22h

About The Position

Innovative Staff Solutions is seeking an Area Manager for a client in Mt. Zion, Illinois. This direct-hire, full-time role serves the Decatur, Mt. Zion, Springfield, and Sullivan, Illinois area. The Area Manager supports the client’s mission of developing personalized customer relationships and product offerings by overseeing the operational and sales functions of multiple locations and working closely with branch managers and other business partners. The role leads sales and service performance, staff coaching and development, compliance and risk oversight, budgeting collaboration, and customer relationship growth. The Area Manager is required to be present at each assigned center at least once a month and may travel, including overnight stays, for corporate initiatives.

Requirements

Associate degree in a related field.
At least 5 years of sales management experience, with a proven record of driving sales individually and as a sales team leader.
At least 5 years of retail sales and customer service experience.
Ability to demonstrate understanding of advanced math functions for analyzing credit and financial information.
Must complete and pass a credit and background check upon employment.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Oversee the operational and sales functions of multiple locations, working closely with managers.
Be present at each assigned center at least once a month.
Communicate and ensure adherence to company initiatives, compliance, security, operational policies and procedures, and financial loss standards.
Communicate corporate initiatives and priorities so direct reports understand them.
Drive all aspects of the sales and service process.
Develop daily and weekly individual and branch sales plans aligned with departmental goals; motivate and coach staff to support accountability and achievement of sales and referral goals.
Provide risk management oversight related to profit and loss and daily operations.
Collaborate with the Regional Manager and business partners on annual budgeting for deposit balance growth, non-interest income and expenses, and capital expenditures for assigned market areas.
Lead the team in providing an exceptional customer and team member experience by answering questions and taking ownership of issues.
Provide ongoing staff training and development in areas including sales, operations, customer service, product knowledge, risk management, policies, and procedures.
Maintain thorough product knowledge.
Complete center self-audits when assigned.
Review resources to identify market efficiencies.
Assist with performance evaluations and make recommendations or initiate hiring, discipline, promotion, or termination actions; identify and develop talent for succession planning.
Meet regularly with branch staff in individual and group settings to organize sales efforts, communicate procedural or product changes, resolve issues, and support branch performance and employee engagement; establish regular coaching opportunities to review goals and personal development.
Monitor the competitive environment and changes in the financial services industry.
Assess competitors’ rates and services, determine their impact on branches, and inform the Regional Manager of implications and opportunities.
Participate in corporate initiatives that may require overnight stays and/or travel.
Complete required job-related training and perform related duties as assigned.
Work with the Regional Manager and other business units to grow deposits, loans, and sales of other bank products.
Meet periodically with top customers in assigned markets to support satisfaction and relationship-building.
Collaborate with Branch Managers to identify opportunities to expand and maintain consumer and business banking relationships while providing sales leadership.
Work with Branch Management to establish retail team goals and assess individual and branch progress toward corporate initiatives.
Make customer visits and sales calls to support customer retention and growth.
Represent the company at civic and community functions to enhance its image and develop additional business.
Communicate and coach corporate initiatives to build team understanding and connect initiatives with the client’s values and culture.