Area Loss Prevention Manager

The RealReal•Florence-Graham, CA
•$77,878 - $90,000

About The Position

The Area Asset Protection Manager oversees asset protection, safety, and security strategies across multiple retail locations. For the Southern California area, the role manages asset protection and security for the WEHO full-line store, surrounding neighborhood stores, and the Expo hub. The position leads Asset Prevention employees and is responsible for location-specific security, compliance, quality, safety, and shortage programs. It requires close partnership with senior leaders and cross-functional teams, along with the ability to represent the company’s values to customers and employees. The role reports directly to the Director of Retail and Sales Operations. It manages investigations, physical security, audit and SOX compliance, and the development and execution of security and asset prevention procedures. Regular travel within the assigned area is required.

Requirements

  • At least 5 years of retail Asset Prevention management experience.
  • Demonstrated leadership ability to influence, coach, and hold teams accountable.
  • Ability to partner effectively with senior leaders, field management, and cross-functional stakeholders.
  • Ability to work independently and manage multiple priorities.
  • Comprehensive knowledge of physical security systems, including CCTV, EAS, intrusion alarms, access control, and life-safety protocols.
  • Experience building, developing, and leading high-performing Asset Protection teams.
  • Strong organization and ability to adapt in a fast-paced, evolving environment.
  • Strong verbal and written communication skills, including documenting findings and presenting recommendations.
  • Demonstrated experience conducting investigations related to theft, fraud, ORC, and internal dishonesty.
  • Ability to coach and develop teams and hold them accountable to performance and compliance standards.
  • Experience influencing without direct authority and partnering with Operations, HR, Legal, and Store Leadership.
  • Ability to lead through change and maintain engagement during transformation or heightened risk.
  • Comfort learning and adapting to new technologies and Asset Protection platforms.
  • Ability to travel regularly within the assigned area.

Nice To Haves

  • Four-year bachelor’s degree.

Responsibilities

  • Directly manage a team of Asset Prevention employees.
  • Manage the physical security of the building, including responding to alarms outside business hours.
  • Support Asset Prevention functions for the store and surrounding markets as needed.
  • Conduct internal and external investigations and bring them to closure, including investigations involving theft, fraud, organized retail crime, and internal dishonesty.
  • Develop and manage safety and security processes and procedures, including business continuity plans.
  • Develop and manage Asset Prevention procedures, including security camera, EAS, and alarm system management.
  • Ensure compliance with applicable local, state, and federal laws.
  • Manage the Asset Protection Audit program.
  • Directly manage the store’s monthly SOX compliance reporting.
  • Work with the team on execution, problem-solving, and continuous improvement.
  • Travel regularly within the assigned area.

Benefits

  • Employee Stock Purchase Plan
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Paid parental leave
  • Nine paid company holidays
  • Flexible time off, with manager approval
  • Employees may be eligible for a bonus program or incentive pay, depending on role.
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