Area Leader of Training - Fresno

Raising Cane's • Fresno, CA

2h • $85,000 - $100,000

About The Position

The Area Leader of Training (ALT) is a field-based leader who supports restaurant training for a specific market and is part of the Area Business Unit support team. The role is responsible for executing Raising Cane’s training standards across restaurants and providing strategic support for broader training initiatives in partnership with the Area Business Unit Leader. The ALT remains restaurant-focused while serving as an ambassador for the company’s culture and an expert in training and development.

The position’s physical environment includes fast-paced kitchen work requiring extended walking, standing, lifting, and bending; customer interaction; and indoor and outdoor work in varied temperatures. The role involves working with and around food products, common allergens, industrial equipment, and commercial cleaning products requiring personal protective equipment, as well as performing physical activities necessary to complete job responsibilities.

Requirements

• At least 3 years of previous hospitality leadership experience.
• High school diploma or equivalent.
• Proficiency with Microsoft Excel, PowerPoint, Outlook, and Word.
• Detail-oriented, organized, data-driven, and able to manage multiple priorities that may constantly change.
• Self-driven, flexible, and energetic, with strong analytical, written, and verbal communication skills.
• Able to work effectively and efficiently both independently and collaboratively.
• Exceptional interpersonal skills and ability to lead, motivate, and empower crewmembers and leaders at all levels.
• Able to recognize problems, set goals, and convert plans into action.
• Exercises good judgment and uses available data to make informed decisions.
• Maintains high standards of conduct and professionalism.
• Able to travel within the assigned area up to 100%.
• Possess a valid driver’s license.

Nice To Haves

• Multi-unit training experience.
• College degree.

Responsibilities

• Support business performance through Crew Training, Manager Training, and Internal Development.
• Ensure restaurants execute high-level training standards for crewmembers and managers through restaurant engagement and analysis of ongoing performance.
• Conduct and document restaurant visits to evaluate training needs and identify operational support needs.
• Lead and validate execution of Advanced Crew and management training programs.
• Facilitate training classes, including ServSafe and Train the Trainer programs.
• Identify, develop, and support certification and annual recertification of Training Restaurants.
• Own internal development for restaurant crew, including management teams, through direct and indirect engagement.
• Support New Restaurant Opening training performance through strategic engagement in partnership with the Area Leader of Growth.
• Partner with the Area Business Unit Leader to support restaurant performance by identifying training needs and implementing corrective actions.
• Provide regular business updates and analysis of restaurant training performance.
• Build strong cross-functional relationships within the Area Business Unit Team.
• Work with restaurant recruitment to match current and future growth opportunities with internal candidates ready to fill those roles.

Benefits

• Performance bonus and discretionary awards may be included in the total compensation package.
• Medical benefits.
• Financial and/or other benefits.
• 401(k) eligibility.
• Paid time off benefits, including vacation and sick time.
• Parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED