Area Director SPEC Fresno

Internal Revenue Service•Fresno, CA

About The Position

The Area Director, Stakeholder Partnerships, Education and Communication (SPEC) for Fresno provides executive leadership and direction for designing, developing, and delivering customer-focused programs. The role promotes localized strategies to increase taxpayer awareness of IRS educational programs, community outreach and partner services, and enhanced technologies, with the goals of reducing customer burden, fostering public relations, and supporting compliance. The Area Director formulates short- and long-range policies, strategies, and objectives for the assigned SPEC area; develops programs and partner networks; and leads geographically dispersed teams through subordinate managers. The role coordinates with senior IRS executives on Service-wide policies, cross-functional issues, and consistent approaches, and helps develop organizational performance and operational measures. The Area Director manages and allocates human, physical, information technology, and financial resources in support of area strategies and goals.

Requirements

  • U.S. citizenship.
  • Geographic mobility to accomplish the Service's mission.
  • Complete a one-year SES probationary period if not previously completed.
  • Meet the Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs), demonstrated in a resume of no more than two pages, unless eligible for the stated SES qualification exception.
  • Demonstrate executive experience directing organizational work, being accountable for program or project success, monitoring and adjusting organizational goals, supervising other managers, and exercising executive or policy-making functions.
  • MTQ: Executive leadership experience developing and executing stakeholder partnership and outreach strategies involving public, private, and nonprofit organizations to advance priorities, improve customer experience, and achieve measurable results.
  • MTQ: Executive leadership experience directing large-scale, geographically dispersed operations, including strategic planning, program execution, resource allocation, performance management, and organizational transformation.
  • Provide dates of employment by month and year and hours worked per week on the resume.
  • Complete required federal suitability, identity, employment eligibility, background investigation, fingerprint, and personnel vetting processes; enroll in Continuous Vetting upon onboarding.
  • File a Confidential Financial Disclosure Report (SF-278) within 30 days of appointment and annually.
  • Disclose political appointments.
  • Meet all qualification requirements by the announcement's closing date.

Responsibilities

  • Formulate short- and long-range program policies, strategies, and objectives for the assigned SPEC area.
  • Design, develop, and deliver programs that establish and promote partner networks to increase taxpayer awareness and compliance and strengthen confidence in stakeholder relationships.
  • Provide executive leadership and direction through subordinate managers located across the country.
  • Delegate authority to subordinates so they can manage resources effectively and foster creativity and innovation.
  • Coordinate program activities with senior IRS executives to prepare Service-wide policies, address cross-functional issues, develop strategies, and ensure a consistent approach.
  • Coordinate the development of balanced organizational performance and operational measures.
  • Coordinate policies concerning taxpayer migration between operating divisions and across operating units.
  • Manage human, physical, information technology, and financial resources for the assigned area, allocating resources to advance strategies and goals.

Benefits

  • Comprehensive federal employee benefits package; eligibility depends on position type.
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