Area Installation Manager

A Family of Brands•Indianapolis (Fishers), IN

About The Position

The Area Installation Manager (AIM) oversees installation operations from the arrival of materials through project completion and manages service and warranty work for the branches within their area. The role oversees part of a region consisting of two or more locations and has direct reports at each location. Daily and weekly travel between locations is required. The AIM manages installation schedules, costs, field staff, customer communications, job-site quality, and safety. Performance is evaluated based on branch revenue projections, 90-day quality, project timelines, customer service survey scores of 90% or better, and branch profitability.

Requirements

At least 10 years of experience in construction field operations, with a focus on sunrooms, doors, and windows.
Good problem-solving skills.
Competence and proficiency using technology.
Strong organizational skills and the ability to think on your feet.
A proactive approach to managing customer, employee, and subcontractor interactions and company expectations.
Ability to work within the organization to deliver win-win solutions for customers and employees or subcontractors.

Responsibilities

Manage day-to-day installations across multiple locations within a region, including daily and weekly travel.
Monitor labor and material costs against branch budgets.
Maintain rolling 45-day branch installation schedules in line with revenue goals.
Review installation schedules with customers.
Discuss operational concerns with the Regional Operations Manager or Regional Manager.
Perform job measures and review job orders.
Oversee service and warranty work.
Provide customer updates in the Production Log.
Communicate installation or scheduling issues to the office.
Visit job sites to ensure installations comply with company guidelines.
Recruit, hire, train, and manage field staff, including Installation Supervisors, Field Supervisors, subcontractors, and installation staff.
Ensure safety standards are reviewed and implemented in the field.
Conduct weekly installation and safety meetings with installation teams.
Perform other duties as assigned.