Area Installation Manager

Great Day Improvements: A Family of Brands•Fishers, IN

About The Position

The Area Installation Manager (AIM) oversees installation operations from material arrival through project completion and manages service and warranty work in the branches under their responsibility. The role covers part of a region comprising two or more locations, with direct reports at each location, and requires daily or weekly travel between locations. The AIM manages installation schedules, costs, field staff, customer communication, safety, and installation quality. Performance is evaluated through branch revenue projections, 90-day branch quality, project timelines, customer service survey results, and branch profitability.

Requirements

At least 10 years of experience in construction field operations, with a focus on sunrooms, doors, and windows.
Good problem-solving skills.
Competence and proficiency in using technology.
Strong organizational skills and the ability to think on one's feet.
A proactive approach to managing customer, employee, and subcontractor interactions and company expectations, and the ability to work within the organization to deliver win-win solutions for customers and employees or subcontractors.

Responsibilities

Manage day-to-day installations across multiple locations within a region, including daily or weekly travel.
Monitor labor and material costs against branch budgets.
Maintain rolling 45-day branch installation schedules in accordance with revenue goals.
Review installation schedules with customers.
Review operational concerns with the Regional Operations Manager or Regional Manager.
Perform job measures and review job orders.
Oversee service and warranty work.
Provide customer updates in the Production Log.
Communicate installation or scheduling issues to the office.
Visit job sites to ensure installations follow company guidelines.
Recruit, hire, train, and manage field staff, including Installation Supervisors, Field Supervisors, subcontractors, and installation staff.
Ensure safety standards are reviewed and implemented in the field.
Conduct weekly installation and safety meetings with installation teams.
Perform other duties as assigned.