Area Health Information Specialist II

Datavant•Indiana, PA

12d•Onsite

About The Position

Datavant is seeking a dependable, detail-oriented Area Health Information Specialist II to provide full onsite Release of Information (ROI) support across two client locations: three days in Indiana, Pennsylvania, and two days in Greensburg, Pennsylvania. The role supports patient services, ROI processing, and coverage across multiple locations in fast-paced healthcare environments. Local travel between client locations is required. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. EST. Overtime may be required during peak seasons. The specialist provides full-service ROI support, assists patients and other requestors, processes medical record requests, and performs related administrative work. The position requires confidentiality and HIPAA compliance, proficiency with computers and standard office equipment, strong communication and organizational skills, and the ability to handle changing priorities with minimal supervision. A 90-day ROI Certification course must be passed with a score of at least 85%, and an introductory HIPAA examination is required annually. Some clients require post-offer health screenings and proof of or completion of vaccinations. Exemption requests are reviewed by Datavant Human Resources on a case-by-case basis, with possible exemptions depending on applicable state rules. This job is not eligible for employment sponsorship.

Requirements

High school diploma or GED from an institute accredited and recognized by the State Department of Education.
Ability to work fully onsite and travel locally between client locations as coverage needs arise.
Basic computer proficiency, including email and data entry.
Comfort using phones, fax machines, printers, and other general office equipment regularly.
Professional verbal and written communication skills in English.
Ability to maintain strict confidentiality and comply with HIPAA requirements.
Ability to work overtime during peak seasons when required.
Detail- and quality-oriented approach to accurate, compliant medical record information.
Ability to work with minimal supervision and respond to changing priorities and role needs.
Ability to organize and manage multiple tasks in a fast-paced environment while working quickly and accurately.
Pass an annual introductory HIPAA examination.
Pass a 90-day ROI Certification course with a score of 85% or higher.

Nice To Haves

Prior healthcare, health information management (HIM), or ROI experience.
Experience in a healthcare environment.
Previous production- or metric-based work experience.
In-person customer service experience.
Ability to build relationships with onsite clients and customers.
Comfort bringing forward ideas, process-improvement suggestions, and feedback to internal stakeholders.

Responsibilities

Process onsite Release of Information requests and fulfill medical record requests.
Assist walk-in patients with record requests and disclosures.
Burn patient records to CDs and manage image requests.
Scan, fax, and handle inbound and outbound ROI workflows.
Provide call support to patients, providers, attorneys, and other requestors.
Perform data entry, email correspondence, and administrative support.
Monitor fax queues, inboxes, and shared drives.
Provide coverage at other client locations as assigned and travel between locations as required.
Collaborate with team members and client staff.
Perform additional duties as assigned.