Area Health Information Specialist I

Datavant•Leesburg, VA
•Onsite

About The Position

Datavant is seeking a detail-oriented, customer-focused Release of Information (ROI) Health Information Specialist to support a medical facility in Leesburg, Virginia. The role processes medical-record requests, retrieves records from electronic medical record (EMR) systems, and ensures the accurate, timely, and HIPAA-compliant release of protected health information (PHI). The position is physically based at one hospital and supports other Inova Hospitals remotely for certain tasks. The specialist maintains documentation and request tracking, generates reports, performs administrative functions, and communicates with healthcare staff, patients, and requestors. The role requires multitasking in a fast-paced healthcare environment, maintaining confidentiality and productivity standards, and providing onsite coverage when other staff are absent. The employee must complete and pass a 90-day ROI Certification course with a score of at least 85%. The role is onsite in Leesburg, VA, Monday through Friday, 8:00 a.m. to 4:30 p.m. EST. It is a full-time position. The estimated base pay range is $15–$18.32 per hour. The role is not eligible for employment sponsorship. Client-required post-offer health screenings and vaccination documentation or completion may apply, with exemption requests reviewed case by case.

Requirements

  • High school diploma or equivalent from an accredited institute recognized by the State Department of Education.
  • Ability to commute between locations as needed.
  • Ability to work overtime during peak seasons when required.
  • Basic computer proficiency.
  • Comfort using phones, fax machines, printers, and other general office equipment regularly.
  • Professional verbal and written communication skills in English.
  • Detail- and quality-oriented approach to accurate, compliant medical-record information.
  • Strong data-entry skills.
  • Ability to work with minimum supervision and respond to changing priorities and role needs.
  • Ability to organize and manage multiple tasks.
  • Ability to respond to requests in a fast-paced environment.
  • Must take and pass a 90-day ROI Certification course with a score of 85% or higher.
  • May need to meet client post-offer health-screening and vaccination requirements; exemption requests are reviewed case by case.

Nice To Haves

  • Experience in a healthcare environment.
  • Previous production- or metric-based work experience.
  • In-person customer service experience.
  • Ability to build relationships with onsite clients and customers.
  • Comfort bringing new ideas, process-improvement suggestions, and feedback to internal stakeholders.

Responsibilities

  • Process Release of Information (ROI) requests accurately and efficiently.
  • Retrieve and compile medical records from EMR systems.
  • Ensure HIPAA compliance when handling protected health information.
  • Pull and generate reports as needed.
  • Perform administrative functions related to ROI processing.
  • Maintain organized documentation and tracking of requests.
  • Communicate effectively with healthcare staff, patients, and requestors.
  • Provide coverage support when onsite staff are out, including PTO or call-outs.
  • Maintain productivity and quality standards.
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