Area Health Information Specialist I
About The Position
Datavant is seeking a detail-oriented, customer-focused Release of Information (ROI) Health Information Specialist to support a medical facility in White Plains, New York. The role processes medical record requests, maintains HIPAA compliance, and ensures the accurate and timely release of protected health information (PHI). The position covers two sites and may require local travel. It is onsite, Monday through Friday, from 8:30 a.m. to 5:00 p.m. EST, and is full-time. The successful candidate will be organized and adaptable, able to work with electronic medical record (EMR) systems, and comfortable multitasking in a fast-paced healthcare environment while maintaining strict confidentiality. The role may also require overtime during peak seasons and coverage for onsite staff who are out. Candidates must complete and pass a 90-day ROI Certification course with a score of at least 85%. The estimated base pay range is $17–$19.69 per hour. This job is not eligible for employment sponsorship.
Requirements
- High school diploma or equivalent from an accredited institute recognized by the State Department of Education.
- Ability to commute between locations as needed.
- Ability to work overtime during peak seasons when required.
- Basic computer proficiency.
- Comfort using phones, fax machines, printers, and other general office equipment on a regular basis.
- Professional verbal and written communication skills in English.
- Detail- and quality-oriented approach to accurate and compliant medical records information.
- Strong data entry skills.
- Ability to work with minimum supervision while responding to changing priorities and role needs.
- Ability to organize and manage multiple tasks.
- Ability to respond to requests in a fast-paced environment.
- Must take and pass a 90-day ROI Certification course with a score of 85% or higher.
- May be subject to client-required post-offer health screenings and proof of or completion of vaccinations, including flu, Tdap, and COVID-19; exemption requests are reviewed case by case.
Nice To Haves
- Experience in a healthcare environment.
- Previous production- or metric-based work experience.
- In-person customer service experience.
- Ability to build relationships with onsite clients and customers.
- Comfort bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
Responsibilities
- Process Release of Information (ROI) requests accurately and efficiently.
- Retrieve and compile medical records from EMR systems.
- Ensure HIPAA compliance when handling protected health information.
- Pull and generate reports as needed.
- Perform administrative functions related to ROI processing.
- Maintain organized documentation and tracking of requests.
- Communicate effectively with healthcare staff, patients, and requestors.
- Provide coverage support when onsite staff are out due to PTO or call-outs.
- Maintain productivity and quality standards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
