Area Director Of Revenue Management

HEI Hotels & Resorts•Orlando, FL

About The Position

This position oversees the Homewood Suites Orlando Theme Parks, Homewood Suites Lake Buena Vista, and the Hilton Garden Inn Lake Buena Vista. It optimizes room and catering revenue by developing and implementing effective inventory management and pricing strategies, monitoring distribution channels, and analyzing demand forecasts and historical trends to adjust strategies and increase market share. The role works with hotel leadership and teams on pricing, revenue strategy, budgeting, and business planning. It produces revenue reports, monitors competitors and travel-related websites, and supports revenue management programs and initiatives.

Requirements

  • At least five years of revenue management experience.
  • Strong analytical skills, including the ability to identify relevant data and draw inferences about its impact on hotel revenue.
  • Ability to adapt quickly to changing market conditions in ways that positively affect revenue.
  • Ability to use PMS, reservation, revenue management, and Delphi systems to implement strategies.
  • Proficiency in Microsoft Office, particularly Word and Excel.
  • Effective verbal and written communication skills, with the ability to adapt communication style to different audiences.

Nice To Haves

  • Sales experience preferred.
  • Bachelor's degree in Hotel Administration, Business, Statistics, Marketing, Finance, or a relevant field preferred.

Responsibilities

  • Optimize RevPAR by analyzing and forecasting demand and establishing effective selling strategies, oversell strategies, and optimal market mix across group, transient, wholesale, catering, and other revenue segments.
  • Manage and update selling strategies and product information across distribution channels and reservation sources, including onsite sources, third-party reservation providers, call centers, websites, and GDS.
  • Facilitate daily and weekly sales and revenue strategy meetings.
  • Conduct ongoing competitor price and product analyses to maintain appropriate rate positioning and product offerings.
  • Participate in budgeting and business planning for Food and Beverage, including Catering, and other revenue-generating departments.
  • Work with the Regional Director of Revenue Management to recommend and implement revenue management programs and hotel initiatives.
  • Participate in pricing decisions for transient, group, and wholesale segments.
  • Work with the hotel DOSM and hotel team to establish strategies that increase room and catering revenue.
  • Contribute to annual budgeting and the sales and marketing plan process.
  • Generate and distribute daily, weekly, and monthly revenue management reports and present results across all segments, including internet channels.
  • Maintain historical statistical data from all distribution channels and market segments.
  • Monitor relevant travel websites to ensure competitiveness in availability and price.
  • Comply with attendance rules and be available to work regularly.
  • Perform other job-related duties as assigned.

Benefits

  • Medical insurance through Anthem Blue Cross Blue Shield
  • Dental insurance through Anthem Blue Cross Blue Shield
  • Vision insurance through EyeMed
  • Vacation, sick, and holiday programs
  • Pet insurance through the ASPCA
  • Supplemental, spousal, and child life insurance
  • Short- and long-term disability plans
  • 401(k) Savings Plan with matching funds
  • Discounts through the YouDecide and Hotel Room Discount programs
  • Complimentary on-site parking
  • Paid time off
  • Flexible holiday programs
  • GoHilton employee travel program
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