Area Director | Asia Sales
About The Position
PM Hotel Group is looking for an Area Director Asia Sales to oversee the Far East Wholesale FIT (Japan, Korea, China) segments for Queen Kapiolani Hotel and maximize relationships, partnerships and revenue for all Hawaii properties through the Far East team(s) based at those properties. Consistently provide a high level of exposure of the hotel in major market areas through direct sales solicitation, telephone contact, written communications and involvement in the community. Handle the Far East Markets and establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded.
Requirements
- Minimum 4 years of Far East Wholesale experience.
- Must have minimum three years’ experience in Sales in the hotel industry.
- Fluency in English and Japanese (verbal and written) is required.
- 1-2 years of direct team management experience.
- Must be proficient with Microsoft Office applications and hotel sales automation.
Nice To Haves
- Bachelor’s degree in Sales and Marketing or Hotel Management, or equivalent experience preferred.
- Result driven with a proven track record of meeting and exceeding quota.
- Self-motivated.
- Passionate about sales.
- Resilient and have an unflappable personality.
- Persistent, you effectively navigate rejection, and are never discouraged.
- Ability to work under pressure.
- Strategic vision for how to grow sales and make sales processes more efficient.
- Comfortable giving and receiving feedback.
- Strong work ethic.
- Proven track record of working effectively with other departments.
- Comfortable using sales tools such as LinkedIn, Salesforce, etc.
- Excellent interpersonal skills and the ability to work well with co-workers and the public.
- Strong customer service focus.
- Strong written and verbal communication skills.
- Possess a courteous, friendly and professional manner.
- Patience and tact required to accommodate customer needs and resolve occasional difficult situations.
- High-quality standards for production and service.
- Ability to work to deadlines.
Responsibilities
- Preparing and negotiating contracts.
- Conducting site tours.
- Traveling for sales calls, client visits, etc.
- Designing and implementing sales action plans.
- Creating and implementing promotions.
- Maintaining and developing business contacts.
- Ensuring customer satisfaction.
- To work to attain personal and team sales goals and assist sister hotels with strategic direction as it relates to achievement of key and target account revenue targets.
- Actively prospect and qualify new business.
- Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements.
- May assist in developing and implementing sales plans.
- May also participate in the annual budgeting and planning process.
- To monitor group arrival/departure patterns, rate, room blocks, public space allocation, and special negotiations.
- To develop and maintain a strong working relationship with representatives of companies in outside markets to promote business.
- To understand and respond to all guest needs and requests in a timely and professional manner.
Benefits
- This is an exciting opportunity to lead and inspire a dynamic team in one of the most iconic travel destinations in the world. As the Area Director Asia Sales, you will play a pivotal role in the success of our properties and driving the future of our brand in Waikiki.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
