Area Delivery Manager
About The Position
The Area Delivery Manager applies advanced knowledge of delivery and driving operations to achieve area goals and objectives. The role is responsible for safely and efficiently transporting and unloading PepsiCo products from distribution centers to customer locations. It independently resolves complex problems through investigation and analysis, and may mentor or oversee associates to support accurate, timely work and effective team performance. The manager oversees delivery operations, staffing, schedules, documentation, and execution of area processes and initiatives. The role supports customer satisfaction through accurate order fulfillment, proper product handling, and adherence to delivery schedules. It also identifies operational improvements, promotes standardized delivery practices, and aligns performance with KPIs including on-time delivery, order accuracy, and customer feedback. At senior levels, the job family includes frontline leadership and management responsibilities such as coaching, performance management, and operational oversight of delivery teams.
Requirements
- Bachelor’s degree, preferably in Supply Chain, Logistics, Operations Management, or a similar field, or equivalent experience.
- A minimum of 3–6 years of delivery, logistics, and/or transportation experience; CPG industry experience in a DSD environment is preferred.
- Strong analytical skills and demonstrated proficiency in making data-driven decisions.
- Demonstrated progressive leadership in safety and DOT compliance.
- Strong influence-management and communication skills, with the ability to gain organizational buy-in at all levels.
- Strong leadership skills, including coaching, providing feedback, mentoring others, achieving results, and leading team-based decision-making.
- Proven track record as an agent of change, with the ability to move quickly and bring urgency to the business.
- Strong teamwork and relationship-building skills, internally and externally.
- Ability to work a flexible schedule, including early mornings and some weekends.
- Must be willing and able to lift 40 lbs. periodically.
- Proficiency in Microsoft Suite applications.
- Must have an indefinite right to work in the United States.
- Willingness and ability to travel regularly within the defined geography.
Nice To Haves
- Experience in the CPG industry, preferably in a DSD environment.
- A degree in Supply Chain, Logistics, Operations Management, or a similar field.
Responsibilities
- Oversee detailed documentation and records for delivery operations to ensure accuracy and compliance.
- Facilitate efficient loading and unloading of products at customer locations while implementing best practices.
- Regularly evaluate product condition against delivery standards and promptly address issues.
- Lead team members in identifying opportunities to improve operational efficiency throughout the delivery process.
- Manage staffing resources and schedules to ensure optimal coverage and productivity.
- Provide exemplary customer service, strengthen client relationships, and proactively address concerns.
- Oversee execution of area processes and initiatives, ensuring alignment with functional and business strategy and adapting plans as needed.
- Mentor colleagues in techniques, processes, and responsibilities; guide associates’ team performance and development.
- Ensure safe, timely, and accurate delivery of PepsiCo products from distribution centers to customer locations.
- Support precise order fulfillment, proper product handling, and adherence to delivery schedules.
- Identify and implement operational improvements, standardize delivery practices, and align performance with KPIs such as on-time delivery, order accuracy, and customer feedback.
- At senior levels, coach and manage performance and provide operational oversight of delivery teams.
Benefits
- Annual performance bonus with an eligibility target payout of 12% of annual salary.
- Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement leave.
- Medical, dental, and vision coverage, subject to elections and eligibility.
- Disability coverage, subject to elections and eligibility.
- Health and dependent care reimbursement accounts, subject to elections and eligibility.
- Employee Assistance Program (EAP).
- Accident, group legal, and life insurance, subject to elections and eligibility.
- Defined Contribution Retirement Plan.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
