Area Delivery Manager - Harrisburg, PA

Military Spouse Corporate Career Network•Harrisburg, PA
•Onsite

About The Position

The Area Delivery Manager applies advanced knowledge of delivery and driving operations to achieve area goals and objectives. The role is responsible for the safe, efficient, timely, and accurate transportation and delivery of PepsiCo products from distribution centers to customer locations, including facilitating loading and unloading and ensuring order fulfillment, product handling, and delivery schedules meet standards. The position resolves complex operational problems through investigation and analysis and may mentor or oversee associates, providing direction and support to promote effective team performance and development. The manager oversees delivery documentation, records, staffing, schedules, product-condition checks, and key area processes. The role leads operational improvements and standardization, aligns delivery practices with business strategy and KPIs, and builds customer satisfaction through strong service and prompt attention to concerns. The expected compensation range is $110,700–$185,250, with actual starting salary based on location and job-related skills, experience, and education. A performance bonus has a target payout of 12% of annual salary, paid annually, subject to eligibility.

Requirements

  • Bachelor’s degree, preferably in Supply Chain, Logistics, Operations Management, or a similar field, or equivalent experience.
  • A minimum of 3–6 years of delivery, logistics, and/or transportation experience.
  • Strong analytical skills and demonstrated proficiency in making data-driven decisions.
  • Demonstrated progressive leadership in safety and DOT compliance.
  • Strong influence-management and communication skills, with the ability to gain organizational buy-in at all levels.
  • Strong leadership skills, including the ability to achieve results through coaching, feedback, mentoring, and team-based decision-making.
  • Proven ability to drive change, move quickly, and bring urgency to the business.
  • Team-player mindset and strong relationship-building skills, internally and externally.
  • Ability to work a flexible schedule, including early mornings and some weekends.
  • Willingness and ability to lift 40 lbs. periodically.
  • Proficiency in Microsoft Suite applications.
  • Must have an indefinite right to work in the United States.
  • Willingness and ability to travel regularly within the defined geography.

Nice To Haves

  • Delivery, logistics, and/or transportation experience within the CPG industry, preferably in a DSD environment.
  • Bachelor’s degree in Supply Chain, Logistics, Operations Management, or a similar field.

Responsibilities

  • Oversee detailed documentation and records for delivery operations to ensure accuracy and compliance.
  • Facilitate efficient product loading and unloading at customer locations while implementing best practices.
  • Regularly evaluate product conditions to ensure delivery standards are met and address issues promptly.
  • Lead team members in identifying opportunities to improve operational efficiency throughout the delivery process.
  • Manage staffing resources and schedules to ensure coverage and maximize productivity.
  • Provide exemplary customer service, strengthen client relationships, and proactively address concerns.
  • Oversee key area processes and initiatives, align methods with functional and business strategy, adapt plans as needed, and mentor colleagues.
  • Ensure safe, timely, and accurate delivery of PepsiCo products from distribution centers to customer locations.
  • Support frontline service, customer satisfaction, sales execution, and customer retention through accurate order fulfillment, proper product handling, and adherence to delivery schedules.
  • Identify and implement operational improvements, standardize delivery practices, and align operations with KPIs such as on-time delivery, order accuracy, and customer feedback.
  • Coach and develop associates and, as applicable, oversee team performance and delivery operations.

Benefits

  • Performance-based bonus with a 12% annual salary target payout, paid annually, subject to eligibility.
  • Paid time off, subject to eligibility, including paid parental leave, vacation, sick leave, and bereavement leave.
  • Medical, dental, and vision coverage, subject to elections and eligibility.
  • Disability coverage.
  • Health and dependent care reimbursement accounts.
  • Employee Assistance Program (EAP).
  • Accident, group legal, and life insurance, subject to elections and eligibility.
  • Defined Contribution Retirement Plan.
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