Area Delivery Manager - Harrisburg, PA
About The Position
The Area Delivery Manager applies advanced knowledge of delivery and driving operations to achieve area goals and initiatives. The role is responsible for the safe, efficient, timely, and accurate transportation of PepsiCo products from distribution centers to customer locations, including facilitating loading and unloading and ensuring delivery standards are met. The manager oversees operational documentation, product condition checks, staffing resources, and schedules, and addresses complex issues through investigation and analysis. The position leads and supports delivery team members, potentially through mentoring, coaching, performance management, and operational oversight. It works to improve delivery efficiency, standardize practices, and align operations with business strategy and key performance indicators such as on-time delivery, order accuracy, and customer feedback. The role also provides customer service, strengthens client relationships, and adapts plans and processes as needed. The position is based on-site unless otherwise specified and requires regular travel within the defined geography.
Requirements
- Bachelor’s degree or equivalent experience; a degree in Supply Chain, Logistics, Operations Management, or a similar field is preferred.
- 3–6 years of delivery, logistics, and/or transportation experience; experience in the CPG industry in a DSD environment is preferred.
- Strong analytical skills and demonstrated proficiency in making data-driven decisions.
- Progressive leadership in safety and DOT compliance.
- Strong influence management and communication skills, with the ability to gain organizational buy-in at all levels.
- Strong leadership skills, including coaching, providing feedback, mentoring, and leading team-based decision-making.
- A track record as an agent of change, ability to move quickly, and a sense of urgency.
- Ability to build strong relationships internally and externally and work collaboratively to achieve leadership and management initiatives.
- Ability to work a flexible schedule, including early mornings and some weekends.
- Ability to lift 40 lbs. periodically.
- Proficiency in Microsoft Suite applications.
- Must have an indefinite right to work in the United States.
- Willingness and ability to travel regularly within the defined geography.
Nice To Haves
- Degree in Supply Chain, Logistics, Operations Management, or a similar field.
- Delivery, logistics, and/or transportation experience within the CPG industry in a DSD environment.
Responsibilities
- Oversee detailed documentation and records for delivery operations to ensure accuracy and compliance.
- Facilitate efficient loading and unloading of products at customer locations and implement best practices.
- Evaluate product condition regularly, ensure delivery standards are followed, and address issues promptly.
- Lead team members in identifying opportunities to improve operational efficiency throughout the delivery process.
- Manage staffing resources and schedules to ensure coverage and maximize productivity.
- Provide customer service, strengthen client relationships, and proactively address concerns.
- Oversee area processes and initiatives, align methods with functional and business strategy, adapt plans as needed, and mentor colleagues.
- Ensure the safe, timely, and accurate delivery of products from distribution centers to customer locations.
- Support delivery team performance and development through leadership, coaching, feedback, mentoring, and operational oversight as applicable.
- Drive standardization and operational improvements, aligning delivery practices with KPIs including on-time delivery, order accuracy, and customer feedback.
Benefits
- Annual performance bonus with an eligibility target payout of 12% of annual salary.
- Paid time off, subject to eligibility, including paid parental leave, vacation, sick, and bereavement leave.
- Medical, dental, vision, disability, and health coverage.
- Health and dependent care reimbursement accounts.
- Employee Assistance Program (EAP).
- Accident, group legal, and life insurance.
- Defined Contribution Retirement Plan.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
