Area Coordinator - East Campus

Carbondale • Carbondale, IL

8d • Onsite

About The Position

The Area Coordinator (AC) provides year-round leadership and direction for a specified campus area and co-manages a residence hall complex housing 500 to 2,000 students during the academic year. The AC supports summer conference and camp housing, supervises graduate and student staff, and contributes to an inclusive residential living program and professional staff development. The position is live-on, includes essential-personnel responsibilities for campus emergency response, and participates in a 24/7 on-call rotation. The AC also chairs or co-chairs departmental committees and becomes competent in software used by University Housing. Salary is competitive and commensurate with qualifications and experience, with consideration for internal equity.

The role involves recruiting, training, supervising, and evaluating staff; supporting community building, programming, student leadership, and student organizations; responding to crises and resident concerns; and collaborating with Housing staff and campus partners. The AC may travel to state, regional, or national conferences. The position requires a flexible schedule that may include evening, night, and weekend work.

Requirements

• Master’s degree or U.S. equivalent.
• At least two years of full-time experience coordinating or directing residence halls at the time of hire.
• Experience in crisis response or high-pressure situations.
• Experience advising a student group and supervising or mentoring student staff.
• Valid driver’s license.
• Flexible work schedule, including evenings, nights, and possible weekends for duty service and staff follow-up.

Responsibilities

• Co-administer and co-manage a residence hall complex housing 500 to 2,000 students during the academic year, and assist with summer conference and camp housing.
• Recruit, select, train, supervise, and evaluate student staff in a range of roles, including overnight desk staff, resident assistants, community assistants, and graduate assistants.
• Hold regular supervisory meetings and monitor community wellbeing.
• Participate in recruiting, selecting, and training full-time professional staff; help coordinate recruitment, selection, and training for professional, graduate, and student staff.
• Serve as the primary contact for Overnight Desk Assistants and their program while buildings are occupied; review incident reports and monitor overnight incident trends to develop behavioral interventions.
• Coordinate Residence Life committee goals with the Assistant Director team and develop plans to achieve them.
• Promote diverse recruitment and mentor candidates during student staff and Hall Director selection processes.
• Maintain regular contact with Housing maintenance, custodial, and administrative staff and foster positive relationships with campus partners.
• Train and develop professional and paraprofessional staff in community building, emergency procedures and crisis management, diversity, and policy implementation.
• Manage area programming with Program Coordinators and Hall Directors; assist with development and advising of a University Housing-affiliated registered student organization.
• Adjudicate conduct cases and use building access and camera systems to support facility security as needed.
• Advise and oversee student leadership programs, including recruitment, leadership development, and programming budget oversight.
• Oversee administrative tasks and serve as a co-chair of a Residence Life-wide committee as needed; facilitate regularly scheduled business meetings.
• Assist with 24-hour on-call and duty coverage for residence halls and respond to individual and large-scale emergencies and crises.
• Report maintenance and custodial problems and vandalism, and recommend facility upkeep and improvements.
• Address concerns and complaints from residents, their dependents, parents, staff, and community members while providing customer service.
• Train, mentor, counsel, reprimand, and, when necessary, terminate student staff.
• Guide community development and community-building activities in the assigned area.
• Provide direct advising to campus-wide student organizations or groups.
• Serve as essential personnel for campus emergency response.
• Travel to state, regional, or national conferences as available.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level