About The Position

The Area Business Leader (ABL) is an enterprise-minded field leader who directs a team of Territory Account Specialists across an assigned geography. The ABL guides the team in delivering tailored, patient-centered customer experiences informed by account and healthcare provider needs and clinical dialogue, with the goal of generating demand and establishing Novartis as a preferred customer partner. Through regular face-to-face field interactions, the ABL mentors team members in collaborating with healthcare providers, key accounts, systems of care, and cross-functional partners. The role develops customer-centric business plans, coordinates deployment of resources, and uses analytics to identify risks and opportunities. The ABL also contributes to regional leadership and fosters a high-performance, accountable, inclusive, and collaborative team culture. This is a field-based and remote opportunity. The employee must reside within the territory or within a reasonable daily commuting distance of 100 miles from its border, and must be able to travel 60–80% across a broad geography. Driving is an essential function, requiring a fully valid and unrestricted driver’s license. Relocation support and visa sponsorship are not offered.

Requirements

  • Bachelor’s degree from a four-year college or university.
  • At least 2 years of experience as a first-line sales manager, with demonstrated strategic thinking and an enterprise mindset.
  • Leadership experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; experience in other complex sales environments may also qualify.
  • Demonstrated success attracting, developing, and retaining diverse talent and building high-performing, collaborative teams.
  • Proven ability to drive sales growth, lead cross-functional partnerships, and execute strategic initiatives in complex, multi-regional environments.
  • Must reside within the territory or within a reasonable daily commuting distance of 100 miles from the territory border.
  • Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
  • Fully valid and unrestricted driver’s license; driving is an essential function of the role.
  • Internal Sales Associates must have successfully completed Novartis’ Emerging Leaders Development Program (ELDP), or have 2 or more years of pharmaceutical/biotech sales management experience within the last two years before joining the company.

Nice To Haves

  • Experience managing field organizations through change, innovation, or growth.
  • Experience and success leading sales teams promoting to large practices, hospitals, IDNs, and systems-of-care customers.
  • Understanding of outpatient payer reimbursement and inpatient Diagnosis Related Group (DRG) and Medicare reimbursement.
  • For Area Business Leader II, at least 4 years of first-line sales management experience.
  • For Senior Area Business Leader, at least 8 years of first-line sales management experience.

Responsibilities

  • Recruit, develop, retain, mentor, and lead a diverse team to achieve strategic sales objectives.
  • Establish team accountability, communicate and supervise KPIs, and engage with performance at all levels.
  • Model shared vision, clear expectations, accountability, empowerment, and continuous process improvement.
  • Monitor and mentor Territory Account Specialists in coordinating resources and planning, communicating, and following through on total account calls.
  • Develop and implement customer-centric business plans with customer engagement and cross-functional partners to optimize customer experience and product demand.
  • Contribute to regional goals, business execution, team development, and culture as a member of the regional leadership team.
  • Foster a customer-centric, engaged, results-oriented culture that encourages speaking up, problem-solving, collaboration, experimentation, and learning from failure.
  • Apply knowledge of clinical matters, access and reimbursement, business, territory management, and omni-channel marketing tools to develop and mentor team members.
  • Use analytics platforms to guide decisions and identify risks and opportunities in resource deployment, including face-to-face meetings, omni-channel resources, total office calls, and cross-functional partners.

Benefits

  • Health, life, and disability benefits.
  • 401(k) with company contribution and match.
  • Vacation, personal days, holidays, and other leaves.
  • Performance-based cash incentive.
  • Eligibility to be considered for annual equity awards, depending on role level.
  • Comprehensive benefits package for eligible US-based employees.
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