Arcade Manager

Stars and Strikes•Woodstock, GA

About The Position

Stars and Strikes Family Entertainment Center is seeking an Arcade Manager to oversee the overall operations of its games room in a high-volume, fast-paced entertainment center. The games room features arcade games, virtual reality, laser tag, bumper cars, and other attractions. The manager is responsible for meeting and exceeding sales goals, running a retail-style prize center, analyzing game payouts, and training and maintaining team members across a variety of positions, while ensuring an exceptional guest experience. The ideal candidate is energetic and driven, has a solid work ethic and positive attitude, and demonstrates superior guest service skills. The role also includes arcade audits, inventory and prize-store activities, reporting, and reconciliation.

Requirements

  • 1–2 years of management experience.
  • Friendly and professional demeanor.
  • Ability to analyze reports.
  • Proficiency with Excel.

Nice To Haves

  • Experience in retail or sales.
  • Knowledge of Meriq, Tripleseat, Vector, Micros, and Embed software.

Responsibilities

  • Ensure an excellent guest experience.
  • Meet and exceed arcade sales goals.
  • Manage the retail-style prize store.
  • Hire, train, and manage hourly staff.
  • Complete arcade audits.
  • Analyze game payouts.
  • Perform high-end reconciliation.
  • Merchandise the prize store.
  • Order arcade inventory.
  • Organize the storage room.
  • Price new items.
  • Test drive.
  • Complete arcade reporting.

Benefits

  • Health benefits.
  • 401k benefits.
  • Bonuses.
  • Paid time off.
  • Profit-sharing.
  • Free bowling, laser tag, and gameplay.
  • Training to support career goals.
  • Opportunities for advancement.
  • Opportunities to give back to the community.
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