AR/Collections Specialist

Victory Air & Equipment Llc•Deer Park, TX

2d•$20 - $25

About The Position

We are seeking a detail-oriented and organized Accounts Receivable/Collections Specialist to join the finance team. The role is responsible for timely and accurate processing of customer invoices and payments, monitoring accounts receivable, collecting outstanding balances, and resolving billing discrepancies. It also involves reviewing customer account information, correcting errors, processing invoices and credit memos, preparing reports, and performing administrative tasks. The ideal candidate communicates effectively, demonstrates strong attention to detail and organizational skills, and is committed to accuracy and customer service.

Requirements

At least one year of experience in accounts receivable-related roles.
Proficient knowledge of Excel and accounting software.
Strong understanding of accounting principles and best practices.
Excellent problem-solving and research skills.
Strong customer service and effective communication in customer interactions.
Commitment to accuracy and attention to detail.

Nice To Haves

Bachelor’s degree in accounting or a related field preferred, but not required.

Responsibilities

Manage accounts receivable by monitoring customer accounts, reviewing aging reports, and contacting customers by phone and email to collect outstanding balances while maintaining positive customer relationships.
Investigate and resolve billing discrepancies, payment disputes, and account issues in collaboration with Sales, Operations, Customer Service, and customers.
Process customer invoices, credit memos, payments, and account adjustments; reconcile customer accounts and maintain accurate financial records.
Process customer credit applications and assist with credit reviews and account setup as assigned.
Maintain detailed documentation of collection activities, customer communications, payment statuses, and account records.
Prepare and analyze accounts receivable reports, aging reports, collection updates, and other financial reports to support management decision-making.
Manage shared department inboxes and respond accurately and promptly to customer and internal team inquiries.
Maintain customer sales tax exemption certificates and ensure documentation remains current and compliant.
Identify delinquent accounts and take appropriate action to facilitate timely payment and reduce outstanding receivables.
Perform other job-related duties and responsibilities as assigned by management.