AR Auditor

A. Duie Pyle•West Chester, PA

17d

About The Position

The AR Auditor handles daily reports to credit-qualify customers, confirm billing information, and ensure invoicing accuracy. The role also provides collection and administrative support to the Accounts Receivable (AR) team. Responsibilities may include additional duties not listed in the posting.

Requirements

High school diploma or equivalent.
3–5 years of experience in billing, collections, or customer service.
Proficiency in direct bill and freight payment collections to understand customer billing requirements.
Strong analytical and time-management skills.
Professional written and verbal communication skills.
Knowledge of Microsoft Office, especially Outlook, Excel, and Word.
Ability to multitask and prioritize in a fast-paced environment, with strong attention to detail.

Responsibilities

Review daily shipments that do not meet approved credit criteria and identify accounts that should be linked to valid accounts.
Update shipment records and customer master files to help prevent credit-related issues from recurring.
Distribute the Driver Collect report to the team after completing the audit.
Arrange advance payment for customers who do not meet credit criteria.
Notify the assigned AR Representative about shipments involving bad credit.
Contact customers to confirm billing instructions and shipment terms.
Evaluate the creditworthiness of new and existing accounts using payment trends, credit reports, credit references, and internet research.
Update customer credit information and document notes in the system.
Communicate with partner carriers to address billing discrepancies on interline shipments.
Follow up to resolve billing discrepancies.
Update customer master files with bill-to account information provided by Sales, Pricing, customers, and AR representatives.
Work with AR and Billing Leadership to establish customer-specific audits.
Scan relevant billing information into AR files.
Monitor correspondence from internal and external customers, responding directly or routing it to the appropriate team or AR team member.
Work with internal teams to research and resolve customer issues.
Assist AR Leadership with reporting, projects, and process improvement initiatives.