Parking Lot Auditor - Fayetteville, AR

Parking Management Company•Fayetteville, AR

2d•$18 - $18•Onsite

About The Position

The Lot Auditor helps ensure a smooth, safe, and organized parking experience for guests by directing traffic, assisting customers, monitoring the lot, and keeping the area clean and secure. The role focuses on providing excellent customer service while maintaining a safe, clean, and efficient parking environment, enforcing parking policies, and supporting lot operations. The position is in the Commercial Parking Division / Hotel Self Parking Division and is non-exempt, with an hourly base rate that can vary by market. The schedule may be full-time or part-time.

Requirements

High school diploma or GED.
Valid driver’s license and reliable transportation.
Maintain a clean motor vehicle record, with no more than three moving violations within the past three years.
Successfully complete and maintain a background check throughout employment.
Ability to stand, walk, and lift up to 50 pounds for extended periods.
Comfortable working indoors and outdoors in various weather conditions.
Maintain a clean, professional appearance and adhere to uniform and grooming standards.
Schedule flexibility, including availability for shifts that may include nights, weekends, and holidays.
Remain alert in active parking environments with moving vehicles and changing weather conditions.
Demonstrate strong communication skills, active listening, clear articulation, and a courteous, professional demeanor.
Manage guest interactions with patience, empathy, and attention to detail.
Work collaboratively with team members, supervisors, and clients.
Use a personal cell phone for work-related communications or mobile apps when needed.

Nice To Haves

Previous customer service experience.

Responsibilities

Issue tickets, handle payments accurately, and responsibly track money and paperwork.
Complete shift logs, track tickets and revenue, and document parking activity.
Label keys, record vehicle details, and maintain organized records of parked cars.
Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
Keep the parking area and booth clean and presentable, and assist with light cleaning or janitorial tasks as needed.
Help guests with payments and parking questions in a friendly and helpful manner.
Use radios appropriately, stay in contact with the team, and support a positive work environment.
Arrive on time, follow company policies, and maintain a professional appearance and attitude.
Perform other tasks as needed to support operations, including attending training sessions and adapting to scheduling needs.