AR Associate

DoubleVerify•New York, NY

45d•$43,000 - $80,000

About The Position

DoubleVerify is the leader in digital performance solutions, improving the impression quality and audience impact of digital advertising. Built on best practices, DoubleVerify solutions create value for media buyers and sellers by bringing transparency and accountability to the market, ensuring ad viewability, brand safety, fraud protection, accurate impression delivery and audience quality across campaigns to drive performance. Since 2008, DoubleVerify has helped hundreds of Fortune 500 companies gain the most value out of their media spend by delivering best in class solutions across the digital ecosystem that help build a better industry. DoubleVerify’s Accounts Receivable department is seeking highly motivated AR/Collections Associate. We look for hands on, self-starters who thrive in a fast-paced environment. The collections associate is expected to meet monthly cash collection goals. Reduce the over 90 days outstanding by 20%, and decrease the unapplied cash by 40% within their 1st 90 days at DoubleVerify.

Requirements

2-4 years of related experience in a collections role
Advanced Excel skills (VLOOKUP, Pivot Tables, etc.)
Extremely Detail Oriented, strong analytical, time management skills, ability to work independently
Strong communication skills - both written and verbal

Nice To Haves

Bachelor’s Degree in Accounting/Finance preferred
Digital experiences a plus
Knowledge of Netsuite a plus
International collections experience a plus

Responsibilities

Manage portfolio of customer accounts to ensure timely collection of Accounts Receivables and minimize delinquent balances to reduce Days Sales Outstanding (DSO)
Maintain a good follow-up system to ensure promises to pay are met and accounts are not neglected
Send reminder notices and statements to outstanding customers
Interact with customers to resolve outstanding issues
Identify root causes of problems affecting payment of invoices, by analyzing relevant information and clearly communicating and collaborating with our client and colleagues to resolve those problems in a timely manner
Review and rank customers by risk of collectability and monitor high risk accounts
Develops effective relationships with customers. Understands their process, key players and how to work efficiently within their system to collect outstanding balances effectively
Effectively and professionally present information and respond to questions from managers, employees, vendors and/or customers with knowledgeable, respectful, and solutions-orientated approach
Assist with AR month end close and other Ad hoc request
Pay close attention to detail, manage time efficiently, be solutions-oriented, provide exceptional customer service
Proven professional ability to handle highly confidential information
Express themselves with excellent verbal and written communication skills
Must work well with others and accept changes in procedures