Aquatics Supervisor

Great Wolf Lodge • Sandusky, OH

4d

About The Position

The Aquatics Supervisor strengthens the lifeguard team through superior service and safety. The role helps enhance the waterpark experience for Guests and Team Members through safety-oriented behavior, personal initiative, and a commitment to a positive working environment. Under the Supervisor’s direction, guests can enjoy the waterpark with confidence.

The Supervisor assists with training, supervising, and coordinating lifeguards alongside park management to protect guests’ lives and safety. They manage lifeguards in their assigned area, enforce rules and regulations, maintain a professional appearance and demeanor, and perform team-supervision duties such as coaching, conflict resolution, team development, and performance management.

The position requires working in a warm, humid environment and being immersed in water for extended periods. It may involve lifting, pushing, or pulling 50 to 100 pounds, climbing multiple flights of stairs, and swimming and retrieving an object from the bottom of a pool.

Requirements

• High school diploma or equivalent experience.
• Must be at least 16 years of age.
• Certification in First Aid, CPR, and Ellis & Associates Lifeguard Training.
• Successful completion of a criminal background check and drug screen.
• Good oral communication skills.
• Availability to work flexible hours and varied shifts, including weekends and holidays.
• Demonstrated leadership experience with a team-oriented approach.
• Ability to swim 50 yards in 4 feet of water and retrieve a 10-pound brick from the bottom.
• Ability to sit or stand for extended periods.
• Ability to work in a humid, warm environment and be immersed in water for extended periods.
• Ability sometimes to lift, push, and pull at least 50 pounds and up to 100 pounds.
• Ability to climb multiple flights of stairs.

Nice To Haves

• Two or more years of experience in aquatics operations, such as lifeguarding, lifeguard training, swim instruction, or CPO/AFO.

Responsibilities

• Assist with training, supervision, and coordination of lifeguards with park management to protect the lives and safety of park guests.
• Manage lifeguards in the assigned area, enforce established rules, comply with regulations, and maintain a professional appearance and demeanor.
• Follow and enforce established park and employee rules, regulations, and procedures.
• Perform supervisory tasks, including resolving conflict, coaching and developing others, promoting teamwork, and managing performance.

Benefits

• Medical, dental, and vision insurance.
• Health savings account.
• Telehealth resources.
• Life insurance.
• 401(k) with employer match.
• Paid vacation time off.
• Paid parental leave.
• Flexible scheduling.
• Holistic wellness program and technology.
• Employee Assistance Program.
• Employee Relief Fund.
• Discounted vacations.
• Employee referral incentives.
• Cross-training, scholarship fund, and talent development programs.
• Great Wolf University on-the-job, functional, and leadership training.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED