Aquatics Supervisor

Life Time • Vernon Hills, IL

1d

About The Position

The Aquatics Supervisor works in a fast-paced environment supporting members as they improve their swimming in indoor and outdoor recreational and lap pools. The role assists with managing and training Aquatics Team Members, provides customer service to members and guests, and helps maintain clean, orderly aquatics facilities. The supervisor ensures the aquatics team provides a safe and friendly environment, answers inquiries about Life Time programs, products, services, policies, and procedures, supports high-quality programming, and promotes the Life Time swim program.

Requirements

• High school diploma, GED, or equivalent.
• At least 6 months of customer service experience.
• At least 1 year of coaching and/or swim instructor experience.
• At least 1 year of lifeguarding experience.
• At least 6 months of head guard or supervising experience.
• StarGuard Elite Lifeguard, BLS CPR, and First Aid certifications, or bridge to StarGuard when the current certification expires or within the first year, whichever comes first. In Canada, Lifesaving Society Lifeguard certification and Standard FA with CPR C are required.
• Ability to work in a stationary position and move about the club for prolonged periods.
• Ability to communicate and exchange information with guests who have inquiries about Life Time products and services.
• Ability to swim 300 yards/meters without stopping.
• Ability to tread water for 1 minute.
• Ability to retrieve a 10-pound diving brick from the bottom of the pool and swim it to the top without stopping.
• Ability to routinely bend to raise 20 pounds or less and occasionally bend to lift more than 20 pounds.

Nice To Haves

• Some college education or currently working toward a four-year degree.

Responsibilities

• Assist in managing and training Aquatics Team Members.
• Ensure Aquatics Team Members provide a safe and friendly environment for members and guests.
• Respond to member inquiries about Life Time programs, products, services, policies, and procedures.
• Ensure a high level of aquatics programming.
• Promote the Life Time swim program.
• Provide customer service to members and guests.
• Help maintain the cleanliness and order of Aquatics Facilities.

Benefits

• Fully subsidized membership.
• Discounts on Life Time products and services.
• 401(k) retirement savings plan with company discretionary match for team members age 21 and older.
• Training and professional development.
• Paid sick leave where required by law.
• Full-time team members are eligible for medical, dental, vision, and prescription drug coverage.
• Short-term and long-term disability insurance for full-time team members.
• Life insurance for full-time team members.
• Pre-tax flexible spending and dependent care plans for full-time team members.
• Parental leave and adoption assistance for full-time team members.
• Paid time off for full-time team members, including 5 to 20 vacation days per calendar year based on tenure, and paid sick leave.
• Deferred compensation plan for full-time team members who meet the required income threshold.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED