AQUATIC ATTENDANT (PART-TIME) - Resource Connection

Tarrant County•Tarrant County, TX

About The Position

The Aquatic Attendant supports daily operations at the Resource Connection Aquatic Center, a year-round, shallow-water, heated facility used for recreational swimming, therapeutic exercise, and learn-to-swim programs. The position provides customer service, maintains water chemistry, supports program activities, manages equipment, and helps keep the facility operating smoothly. The attendant works with lifeguards, instructors, special groups, and the Aquatic Supervisor to maintain a safe, clean, and welcoming environment. This role does not monitor the water or perform lifeguard surveillance. The position requires a high school diploma or GED, age 18 or older with valid identification, and one year of experience in recreation, aquatics, customer service, or a related field. CPR/AED certification must be obtained within 30 days of hire. Preferred qualifications include experience in an aquatic, recreation, or fitness facility; experience assisting adaptive aquatics or special-needs groups; and bilingual ability. The work takes place in an indoor humid environment and involves standing and walking for extended periods, navigating wet surfaces, climbing steps or ladders, lifting up to 50 pounds, using cleaning tools and hand tools, pushing or pulling equipment carts, assisting patrons with mobility devices, and responding quickly to facility issues. The attendant must be able to perform CPR/AED.

Requirements

High school diploma or GED.
At least 18 years of age with valid identification.
One year of experience in recreation, aquatics, customer service, or a related field.
Obtain CPR/AED certification within 30 days of hire.
Excellent verbal and written customer service and communication skills.
Ability to work in a fast-paced environment, stay organized, and prioritize workload.
Ability to work independently and as part of a team.
Competency with computers and Microsoft Office 365 Suite.
Advanced analytical skills.
Demonstrated knowledge and physical ability to perform water rescues.
Ability to communicate effectively with diverse populations, including groups with disabilities.
Ability to learn water chemistry, aquatic equipment handling, and facility operations.
Ability to tolerate indoor humid environments; lift up to 50 pounds; climb steps or ladders; navigate wet surfaces; stand and walk for extended periods; operate cleaning tools; use hand tools; push or pull equipment carts; assist patrons with mobility devices; respond quickly to facility issues; and perform CPR/AED.

Nice To Haves

Experience working in an aquatic, recreation, or fitness facility.
Experience assisting adaptive aquatics or special-needs groups.
Bilingual ability.

Responsibilities

Arrive on time for shifts and wear the appropriate uniform.
Greet patrons, provide facility tours, check memberships, issue badges, and answer general inquiries.
Process class registrations, program sign-ups, and facility reservations.
Address patron concerns, de-escalate conflicts professionally, and communicate issues to supervisory staff.
Plan and prepare equipment and assist instructors with setup for water exercise, swim lessons, and group rentals.
Direct patrons to appropriate activity zones to help maintain safe deck flow.
Set up and remove aquatic equipment, including kickboards, pull buoys, lane lines, and aquatic fitness equipment.
Document bather load to support lifeguard staffing ratios without monitoring the water.
Provide ADA support to patrons with disabilities.
Perform routine water chemistry checks, record results, and add chemicals under supervision.
Adjust environmental controls such as fans, doors, heaters, and ventilation for comfort and safety.
Report facility maintenance issues involving heaters, pumps, filters, HVAC, and locker rooms.
Help maintain pool deck cleanliness by wiping surfaces, sanitizing frequently touched areas, and preventing slip hazards.
Store equipment correctly and safely after classes and rentals.
Respond to minor first aid incidents and assist lifeguards during emergency response, including crowd management, retrieving equipment, and clearing the deck.
Guide patrons during emergency evacuations according to facility protocols.
Maintain knowledge of Aquatic Center policies and safety practices.
Unlock and secure facility areas using checklists.
Complete chemical logs, cleaning logs, and bather-load records for each shift.
Conduct daily walkthroughs to check cleanliness, equipment readiness, and safety compliance.
Complete required in-service training and attend staff meetings.
Perform additional related duties as assigned.