APS In Home Supervisor I/II

Texas Health & Human Services Commission • Austin, TX

1d • $5,542 - $7,762 • Onsite

About The Position

The APS In Home Supervisor supervises a unit of caseworkers and administrative support or clerical staff responsible for providing adult protective services to eligible clients. The role routinely interacts with DFPS staff, clients, representatives of organizations, and the public. It plans and manages unit operations to meet program and regional service-delivery objectives, oversees staff performance and development, interprets program policies, and evaluates compliance and unit performance. The position may be filled at Supervisor I or Supervisor II, with starting salary potentially based on education and experience. The job is located in Austin, Texas, is not eligible for telework, and requires up to 20% travel.

Requirements

• For APS Supervisor I, qualify through one of the following: a master's degree in social work or gerontology plus two years of full-time social work experience, including one year dealing with adult protective services problems; a master's degree with at least 18 graduate semester hours in specified or related fields plus three years of full-time social work experience, including two years dealing with adult protective services problems; a bachelor's degree in social work plus three years of full-time social work experience, including two years dealing with adult protective services programs; or a bachelor's degree plus four years of full-time social work experience, including three years dealing with adult protective services problems.
• For APS Supervisor II, have two years of full-time experience as an APS Supervisor I.
• Knowledge of local, state, and federal laws related to the program area; public administration and management techniques; statistical analysis; budgeting; research; training; and program management processes and techniques.
• Skill in identifying measures or indicators of program and staff performance and operating a computer and applicable software.
• Ability to gather, assemble, correlate, and analyze facts; establish goals and objectives; devise solutions to administrative problems; develop, evaluate, and interpret administrative policies and procedures; and assign and supervise the work of others.
• Pass a background check and, if applicable, a driver's record check if selected for hire.
• Complete required cybersecurity and communications-system usage training and comply with related agency policies.

Responsibilities

• Plan and manage unit operations to achieve program and regional service-delivery objectives, including monitoring budgets and caseloads, consulting with staff on case issues, approving leave, and holding unit meetings.
• Select, manage, and develop staff through performance-data reviews, conferences, training, and performance appraisals.
• Interpret program policies and procedures for unit staff, other DFPS staff, and the public.
• Evaluate unit performance through case readings, computer reports, and observation of operations to ensure compliance with policy, procedure, and service-control requirements.
• Prepare management reports, analyses, correspondence, and related materials.
• Make presentations and participate in community-awareness and related activities to inform the public about the program.
• Respond to complaints from clients, their families, and others concerning case actions or related issues.
• Perform other duties as assigned and required to maintain unit operations.
• Promote, monitor, and ensure respect for cultural diversity.
• Attend work regularly in accordance with agency leave policy.

Benefits

• 100% paid health insurance for the employee and 50% paid for eligible family members.
• Retirement plans with lifetime monthly payments after five years of state service, plus 401(k) and 457 savings plans.
• Paid vacation, holidays, and sick leave.
• Optional dental, vision, and life insurance.
• Flexible spending accounts for health and dependent care.
• Employee discounts on gym memberships, electronics, and entertainment.
• May qualify for Public Service Loan Forgiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager