Apps Development Group Manager - Senior Vice President

Citi•Tampa, FL
•$141,440 - $212,160

About The Position

The Digital Software Engineering Lead Analyst is a strategic technical leader responsible for designing and engineering enterprise-grade agentic AI solutions that integrate data from multiple heterogeneous systems and operate reliably at scale. The role serves as a hands-on architect, engineer, and partner to cross-functional teams, defining technical approaches, AI system designs, and integration patterns for robust, fault-tolerant AI agents and AI-driven automation. The position requires broad technical expertise across machine learning, LLMs, data pipelines, cloud engineering, orchestration, and modern AI frameworks. Its solutions support strategic automation, cognitive decision-making, and dynamic multi-agent workflows across the organization. The role designs agentic AI architectures and data pipelines; develops RAG and generative AI applications; builds, deploys, and supports cloud-native AI platforms and production MLOps/AIOps pipelines; and promotes secure, compliant, observable, and responsible AI workloads. It also serves as a technical subject-matter expert, mentors engineers and analysts, and contributes to product and platform strategy.

Requirements

  • 10+ years of experience in software engineering, AI/ML engineering, systems architecture, or related fields.
  • Proven experience designing and deploying enterprise-grade AI systems in production.
  • Strong foundations in machine learning, NLP, embeddings, statistics, neural networks, and LLMs.
  • Extensive hands-on experience with LLMs, including Gemini, OpenAI, Claude, Mistral, Llama, or open-source models.
  • Deep expertise in RAG architectures, including retrieval optimization, vector search, and semantic data modeling.
  • Experience building agentic AI using Google ADK or LangGraph.
  • Strong proficiency in Python and relevant libraries, including Pandas, NumPy, scikit-learn, PyTorch, TensorFlow, Transformers, FastAPI, LangChain, and LlamaIndex.
  • Hands-on experience with vector databases such as Pinecone, PGVector, MongoDB Atlas Vector Search, Neo4j, or Milvus.
  • Experience building pipelines for large-scale unstructured data processing.
  • Strong CI/CD experience with tools such as GitLab CI, Jenkins, Azure DevOps, ArgoCD, or GitHub Actions.
  • Expertise deploying production generative AI solutions using Kubernetes, Docker, Helm, serverless runtimes, or cloud-native LLM services.
  • Experience with monitoring, observability, and logging frameworks relevant to AI workloads.
  • Exceptional problem-solving and analytical skills.
  • Ability to execute independently and operate effectively in ambiguity.
  • Strong collaboration skills across engineering, architecture, and product teams.
  • Commitment to ethics, transparency, and responsible AI usage.
  • Bachelor’s degree or equivalent experience required.

Nice To Haves

  • Master’s degree preferred.
  • Experience building AI systems in regulated or enterprise environments.
  • Experience using knowledge graphs, graph databases, or enterprise metadata systems.
  • Familiarity with AIOps, agent monitoring, or AI governance frameworks.

Responsibilities

  • Design and build agentic AI systems, including autonomous agents, multi-agent orchestration, tool use, and adaptive decision-making workflows.
  • Architect scalable, fault-tolerant AI solutions using modern agent frameworks.
  • Define end-to-end AI system blueprints covering knowledge integration, orchestration, pipelines, observability, governance, and failover strategies.
  • Evaluate and select LLMs, embeddings, vector stores, and middleware for enterprise requirements.
  • Partner with engineering teams to aggregate, ingest, and harmonize data from APIs, databases, internal platforms, and unstructured sources.
  • Design robust data pipelines optimized for LLM workloads, including chunking, metadata design, semantic indexing, and retrieval strategies.
  • Implement mechanisms for data freshness, quality, and fault tolerance across distributed systems.
  • Build advanced RAG architectures, including hybrid retrieval, query planning, and retrieval optimization.
  • Develop, tune, and deploy applications using major LLMs and open-source models.
  • Engineer prompts, system instructions, and reusable prompt templates for deterministic AI behavior.
  • Implement safety guardrails, evaluation pipelines, and bias and error mitigation strategies.
  • Develop cloud-native generative AI applications using containerized infrastructure.
  • Build and support production-grade MLOps/AIOps pipelines, including CI/CD, automated testing, monitoring, model versioning, and rollback strategies.
  • Partner with engineering teams to ensure secure and compliant deployment of AI workloads.
  • Serve as a technical subject-matter expert for AI engineering patterns, solution design, and architecture.
  • Mentor mid-level engineers and analysts on AI build patterns and engineering quality.
  • Influence product and platform strategy by providing insights on emerging generative AI and agentic technologies.

Benefits

  • Medical, dental, and vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off, including vacation, sick leave, and paid holidays
  • Discretionary and formulaic incentive and retention awards for eligible employees
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