BMW Apprentice Technician
About The Position
The Apprentice Technician is an entry-level position that assists Service Technicians with vehicle inspections, repair and maintenance tasks, and related service work while developing the knowledge, skills, and certifications needed to progress to a Service Technician. The role includes documenting completed services, learning to perform work efficiently and according to dealership and manufacturer guidelines, requesting necessary parts, and assisting with repair estimates. The employee must maintain an organized, clean, and safe work area; accurately record hours; participate in required training; follow applicable safety rules and company policies; and demonstrate the company’s Core Values. Other duties may be assigned. The role is performed primarily in the service area and involves moving around vehicles, working in varied physical positions, and safely operating power tools and test equipment. Work may involve loud noise, vibration, exhaust fumes, and other service and repair conditions. The position requires regular and predictable attendance; scheduled shifts may include evenings, weekends, and holidays. The employee regularly talks and hears, stands, walks, handles objects, reaches, and stoops, kneels, crouches, or crawls, and must be able to lift up to 50 pounds.
Requirements
- High school diploma.
- Basic knowledge of automotive parts and systems.
- Demonstrable mechanical skills and knowledge.
- Technical training or commensurate technical experience.
- Valid driver’s license.
- Basic computer skills to use the timekeeping system and ability to learn the parts department computer inventory and ordering system.
- Ability to understand and follow instructions and communicate effectively with customers and company personnel.
- Ability to read and comprehend instructions, correspondence, and memos, and present information effectively in one-on-one and small-group situations.
- Ability to add, subtract, multiply, and divide.
- Ability to apply common-sense understanding to instructions and standardized situations, and understand and follow technical manuals.
- Regular and predictable attendance.
- Ability to lift up to 50 pounds and perform the listed physical activities.
Nice To Haves
- Up to 3 years of work experience in automotive work.
Responsibilities
- Assist Service Technicians with examining customer vehicles.
- Assist with identifying necessary vehicle repairs and maintenance.
- Assist with estimating repair costs.
- Assist with performing vehicle repairs and maintenance.
- Document services performed.
- Learn to perform services efficiently and according to dealership guidelines.
- Follow dealership and manufacturer service guidelines.
- Request necessary parts with assistance from a Service Technician.
- Maintain customer satisfaction (CSI) at or above company standards.
- Maintain an organized, clean, and safe work area.
- Participate in required training.
- Record all hours worked accurately in the company timekeeping system.
- Follow Safeguards rules and regulations.
- Demonstrate the company’s Core Values and comply with company policies and procedures.
- Observe applicable federal, state, local, and company safety rules and regulations.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
