Apprentice Product Manager

Bask Health

13h

About The Position

Bask Health is seeking an Apprentice Product Manager to develop hands-on experience building and improving software products on its full-service SaaS platform for direct-to-consumer telehealth businesses. The role works closely with experienced product managers, engineers, and designers to understand the platform, identify user problems, and help translate ideas into product improvements. This is an early-career opportunity for a technically curious, proactive person who wants to develop into a technical product manager. The apprentice will gain exposure to product discovery, technical planning, development, testing, and launches while contributing to real platform projects. The role calls for an interest in solving problems, an understanding of software development fundamentals, and comfort learning through hands-on work.

Requirements

Foundational understanding of software development, web applications, and how software products are built.
Hands-on coding experience through coursework, personal projects, internships, or professional work.
Familiarity with JavaScript, TypeScript, Python, or another programming language.
Ability to understand basic technical concepts and communicate effectively with engineers.
Strong analytical thinking and problem-solving skills.
Interest in product management, software development, and building technology products.
Ability to organize information, document requirements, and communicate ideas clearly.
Strong attention to detail and willingness to investigate problems independently.
Ability to learn new tools, technologies, and product concepts quickly.
Comfort receiving feedback, asking questions, and working collaboratively.
Strong written and verbal communication skills.
Ability to take initiative, manage assigned responsibilities, and work effectively in a fast-moving environment.

Nice To Haves

Previous internship, apprenticeship, or project experience in product management, software engineering, or a related technical field.
Experience building websites, applications, APIs, or other software projects.
Experience with React, Next.js, or other modern web development frameworks.
Experience with product management tools such as Jira, Linear, Notion, or similar platforms.
Familiarity with user research, product analytics, or usability testing.
Experience writing user stories, documenting product requirements, or testing software.
Exposure to SaaS platforms, e-commerce applications, or consumer-facing software.
Experience with AI tools, automation, or data analysis.
Interest in telehealth, digital health, or healthcare technology.
A portfolio, GitHub profile, or personal projects demonstrating technical curiosity and initiative.

Responsibilities

Support product managers in planning, developing, and improving features across Bask's telehealth platform.
Work with engineering and design teams to understand product requirements, technical constraints, and implementation decisions.
Gather and organize feedback from merchants, patients, clinicians, and internal teams.
Assist with product discovery, user research, and identifying opportunities for improvement.
Write product requirements, user stories, and acceptance criteria with guidance from experienced team members.
Investigate product issues, reproduce bugs, and document findings for engineering teams.
Participate in product planning meetings, technical discussions, and feature reviews.
Support testing and quality assurance to ensure new features work as expected.
Analyze basic product metrics and user feedback to understand feature performance.
Maintain product documentation, project updates, and development priorities.
Research competing products, industry trends, and potential product improvements.
Contribute ideas for improving usability, reliability, and efficiency across Bask's applications.
Take ownership of smaller product tasks and gradually lead more complex initiatives.
Learn to evaluate technical tradeoffs, prioritize product opportunities, and measure outcomes.
Support product launches and monitor performance after release.