Apprentice Optician - STORE NAME

Warby Parker • Nashville, TN

1d

About The Position

Warby Parker is seeking an Apprentice Optician to learn optical skills while delivering exceptional customer service. The apprentice works with a mentor who is a licensed optician in licensed states or a certified optician in non-licensed states. The role involves learning to meet customers’ eyewear needs, take measurements, fit and adjust eyewear, verify finished products, and explain prescriptions and product offerings. The apprentice also helps customers select frames and lenses suited to their prescriptions, fit, style, and lifestyle, and collaborates with the team on customer service and sales practices. The position offers career-advancing resources and benefits. Warby Parker describes its ideal candidate as a lifelong learner eager to help the company grow.

Requirements

• Interest in working in a medical-oriented role helping people see.
• Passion for working with people.
• Hands-on problem-solving ability and enthusiasm for learning a new technical skill.
• Clear, effective, and professional communication skills.
• Commitment to going above and beyond for customers and teammates.
• Energetic, positive team-player approach and ability to adapt in a fast-paced, changing work environment.
• Strong attention to detail and ability to manage a wide range of responsibilities.
• Open-mindedness and willingness to keep learning and challenge existing knowledge.
• Ability to take work seriously without taking oneself too seriously.
• Must not be on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Work with a licensed or certified optician mentor to learn how to meet customers’ eyewear needs.
• Learn to take and record measurements and adjust and fit eyewear accurately.
• Learn to verify that finished eyewear meets optical standards and customer requirements and requests.
• Develop the expertise to explain prescription terminology and product offerings to customers.
• Work with the team to ensure customers receive exceptional service.
• Learn to help customers choose frames and lenses based on prescription needs, fit, personal style, and lifestyle.
• Collaborate with the team to develop sales and customer-service best practices that can be implemented across the organization.
• Represent Warby Parker by educating others about its values and mission.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Life and AD&D insurance
• Paid sick leave
• Paid holidays
• Vacation days
• 401(k) retirement savings plan
• Parental leave, including for non-birthing parents
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement support
• Optical education reimbursement
• Free eyewear
• Overtime pay for eligible non-exempt employees required to work more than 40 hours in a workweek

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed