About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler for its Field Design & Service Center Team. The role offers a training path from apprentice toward Bench Jeweler, with opportunities to advance in a promote-from-within environment. The Design & Service Center team aims to deliver a customer-first experience for custom jewelry design and repairs. The Apprentice learns the business from the ground up, handling customer service and administrative responsibilities while developing basic jewelry repair skills. Training begins with tasks such as polishing and quality control and may include photography of jewelry for intake and tracking. A full training program and Jeweler Certification classes are available to develop bench skills. Candidates with basic jewelry or repair knowledge are welcome, and candidates with a strong desire to learn the trade are also considered.

Requirements

  • High school degree or equivalent preferred, but not required.
  • Customer-service mindset and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills and attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment and multitask effectively with time management.
  • Availability for varying hours, including some nights and weekends.
  • Full-time schedule is 40 hours per week, with seasonal required overtime.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design is preferred, but not required.

Responsibilities

  • Provide customer service and interact with stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Support custom jewelry design and repair services while contributing to a customer-first experience.

Benefits

  • Minimum starting rate of $15 per hour; base pay may vary based on geographic region, internal equity, job-related knowledge, skills, and experience.
  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid Time Off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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