About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role provides a full training program to develop skills from apprentice level toward becoming a Bench Jeweler. Apprentices learn the business from the ground up, handling administrative responsibilities and customer service while building practical jewelry repair skills, beginning with polishing and quality control. Candidates with basic jewelry or repair knowledge are welcome, as are candidates with a passion and desire to learn the trade. The team offers opportunities to progress from apprentice to artisan in a promote-from-within environment. Design & Service Center Team Members are dedicated to delivering a customer-first experience that exceeds expectations for custom jewelry design and repairs. Full-time work consists of a 40-hour work week, with seasonal required overtime. Hours vary and include some nights and weekends.

Requirements

  • Customer-service mindset and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • Hours vary and include some nights and weekends.
  • Full-time consists of a 40-hour work week with seasonal required overtime.

Nice To Haves

  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.

Responsibilities

  • Provide customer service and interact with stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn the basics of jewelry repair, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid Time Off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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