About The Position

Signet Jewelers is seeking entry-level and experienced Jewelers for its Field Design & Service Center Team. Depending on current skillset, team members restore jewelry, perform repairs, and may design and create custom pieces. The team aims to provide a customer-first experience that exceeds expectations for custom jewelry design and repairs. Signet offers training and continued learning, with opportunities to advance from beginner to artisan in a promote-from-within environment. Pay is based on current jeweler skillset and experience. This role has varying hours, including some nights and weekends. Full-time work consists of a 40-hour week, with seasonal required overtime. The posting lists Erie, Pennsylvania, and describes Design & Service Centers located within Jared and select Kay Jewelers and Zales stores.

Requirements

  • 1–3 years of Bench Jeweler or relevant skilled-trades experience working with fine metals.
  • Pass a qualified bench test to assess current jeweler level.
  • Excellent organizational skills and attention to detail.
  • Customer-service orientation and a high standard for quality work.
  • Basic computer skills.
  • Ability to work varying hours, including some nights and weekends; seasonal overtime is required for full-time employees.

Nice To Haves

  • High school degree or equivalent (preferred but not required).
  • Knowledge or skill in stone setting, sizing, polishing, and jewelry repair.

Responsibilities

  • Restore jewelry to its original condition.
  • Perform jewelry repairs, including chain and clasp repair, prong retipping, stone setting, creating stone mountings, channel and platinum rebuilds, and minor ring and other jewelry repairs.
  • Perform wax carving, fabrication, and casting.
  • Design and create custom jewelry, including CAD/CAM design work, depending on skillset.
  • Deliver a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Competitive pay reflective of skillset and experience.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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