About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role provides a full training program to develop skills from apprentice to jeweler, with the opportunity to progress toward becoming a Bench Jeweler in a promote-from-within environment. Apprentices learn the business from the ground up, combining administrative responsibilities and customer service with introductory jewelry repair work such as polishing and quality control. The position involves interacting with stores and customers, completing clerical tasks, photographing jewelry for intake and tracking, and learning jewelry repair fundamentals. Candidates with basic jewelry or repair knowledge are welcome, as are people with a strong desire to learn the trade. The Design & Service Center team aims to deliver a customer-first experience that exceeds expectations for custom jewelry design and repairs.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry, jewelry repair, or jewelry design preferred, but not required.
  • Availability for varying hours, including some nights and weekends.

Nice To Haves

  • High school degree or equivalent.
  • Some knowledge of jewelry, jewelry repair, or jewelry design.

Responsibilities

  • Provide customer service and interact with stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, starting with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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