About The Position

Signet Jewelers is seeking entry-level Jeweler Apprentices for its Field Design & Service Center Teams. Apprentices learn the business and jewelry trade through a training program intended to develop their skills toward becoming a Bench Jeweler. The role combines customer service and administrative work with introductory jewelry repair tasks, and offers an opportunity to progress from apprentice to artisan in a promote-from-within environment. Responsibilities include interacting with stores and customers, completing administrative and clerical tasks, photographing jewelry for intake and tracking, and learning jewelry repair basics such as polishing and quality control. Candidates with basic jewelry or repair knowledge are welcome, but applicants with a passion and desire to learn the trade will also be considered. The team focuses on providing a customer-first experience for custom jewelry design and repairs.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills and attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment, multitask, and manage time.
  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.
  • Availability for varying hours, including some nights and weekends.
  • Ability to work a 40-hour week; seasonal required overtime.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • High school degree or equivalent.

Responsibilities

  • Provide customer service and interact with both stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, starting with polishing and quality control.
  • Train toward becoming a Bench Jeweler and develop bench skills.

Benefits

  • Minimum starting rate of $15 per hour; base pay may vary based on geographic region, internal equity, and job-related knowledge, skills, and experience.
  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Paid time off.
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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