About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role offers a training path from apprentice toward Bench Jeweler, with opportunities to advance in a promote-from-within environment. The Design & Service Center team aims to deliver a customer-first experience that exceeds expectations for custom jewelry design and repairs. Apprentices learn the business through administrative and customer-service responsibilities, including interacting with stores and customers, completing clerical tasks, photographing jewelry for intake and tracking, and learning jewelry repair basics such as polishing and quality control. The company provides a full training program and Jeweler Certification classes to develop and enhance bench skills. Candidates with a passion for learning the trade are considered; prior jewelry or repair knowledge is preferred but not required.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.
  • Availability for varying hours, including some nights and weekends.
  • Ability to work a 40-hour week with seasonal required overtime.

Nice To Haves

  • High school degree or equivalent.
  • Some knowledge of jewelry or jewelry repair/design.

Responsibilities

  • Provide customer service and interact with customers and stores.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn basic jewelry repair, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Competitive pay; minimum starting rate of $15 per hour.
  • Paid time off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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