About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler for its Field Design & Service Center Team. The apprentice learns the jewelry business and repair trade through a full training program intended to develop skills toward becoming a Bench Jeweler. The role offers advancement from apprentice to artisan in a promote-from-within environment. The position combines administrative and customer-service work with introductory jewelry tasks. Apprentices interact with stores and customers, complete clerical responsibilities, photograph jewelry for intake and tracking, and learn the basics of jewelry repair, including polishing and quality control. The team focuses on delivering a customer-first experience that exceeds expectations for custom jewelry design and repairs. This is a full-time position with a 40-hour work week and seasonal required overtime. Hours vary and include some nights and weekends. Minimum starting pay is $15 per hour; actual base pay may vary based on geographic region, internal equity, job-related knowledge, skills, and experience.

Requirements

  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.
  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • Availability for varying hours, including some nights and weekends.
  • Ability to work a 40-hour week; seasonal overtime is required.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • High school degree or equivalent.
  • Knowledge of shipping and receiving.

Responsibilities

  • Provide customer service and interact with customers and stores.
  • Complete administrative and clerical responsibilities.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Paid Time Off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
  • Competitive pay.
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