About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler for its Field Design & Service Center Team. The role begins with administrative and clerical work, customer service, jewelry intake photography and polishing, while providing training toward becoming a Bench Jeweler. Candidates with basic jewelry or jewelry-repair knowledge are welcome, and applicants with a passion for learning the trade will also be considered. The company offers a training journey designed to support advancement from apprentice to artisan in a promote-from-within environment. Design & Service Center team members are dedicated to delivering a customer-first experience that exceeds expectations for custom jewelry design and repairs. The position is based at the Mall at Millenia in Orlando, Florida. Full-time work consists of 40 hours per week, with varying hours that may include nights and weekends and seasonal required overtime.

Requirements

  • High school degree or equivalent preferred, but not required.
  • Basic knowledge of jewelry or jewelry repair/design preferred, but not required.
  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills and attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment, multitask, and manage time.
  • Availability for varying hours, including some nights and weekends.
  • Full-time schedule of 40 hours per week, with seasonal required overtime.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • Passion and desire to learn the jeweler trade.

Responsibilities

  • Complete administrative and clerical tasks.
  • Provide customer service and interact with stores and customers.
  • Photograph jewelry for intake and tracking.
  • Learn the basics of jewelry repair, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Competitive pay; minimum starting rate of $15 per hour.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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