About The Position

Signet Jewelers is hiring an entry-level Apprentice Jeweler for its Field Design & Service Center Team. The role provides a full training program to develop skills from apprentice level toward becoming a Bench Jeweler, with opportunities to progress in a promote-from-within environment. Apprentices learn the business through administrative and customer-service responsibilities, including interacting with stores and customers, completing clerical tasks, photographing jewelry for intake and tracking, and learning basic jewelry repair through polishing and quality control. Candidates with basic jewelry or repair knowledge are welcomed, as are those with a passion and desire to learn the trade. The team aims to deliver a customer-first experience for custom jewelry design and repairs. The position is full-time, consisting of a 40-hour work week, with seasonal required overtime and varying hours that include some nights and weekends. The minimum starting rate is $15 per hour; pay may vary based on geographic region, internal equity, job-related knowledge, skills, and experience.

Requirements

  • Strong interpersonal skills and a customer-service mindset.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.
  • Availability for varying hours, including some nights and weekends.
  • Ability to work seasonal required overtime.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • High school degree or equivalent.

Responsibilities

  • Provide customer service and interact with customers and stores.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn the basics of jewelry repair, starting with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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