About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role provides training to develop jewelry skills and progress toward becoming a Bench Jeweler. Apprentices learn the business from the ground up through administrative and customer service responsibilities, jewelry intake photography and tracking, polishing, quality control, and introductory jewelry repair tasks. Candidates with basic jewelry or repair knowledge are welcome, and candidates with a passion and desire to learn the trade will also be considered. The company describes a promote-from-within environment with a training journey intended to help team members advance from apprentice to artisan. Design & Service Center team members focus on delivering a customer-first experience that exceeds expectations for custom jewelry design and repairs. The position is full-time, consisting of a 40-hour work week, with varying hours that include some nights and weekends and seasonal required overtime. The minimum starting rate is $15 per hour; the offered base pay may vary based on geographic region, internal equity, and job-related knowledge, skills, and experience.

Requirements

  • Customer-service mindset and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.
  • Availability for varying hours, including some nights and weekends.
  • Ability to work seasonal required overtime.

Nice To Haves

  • High school degree or equivalent.
  • Some knowledge of jewelry or jewelry repair/design.

Responsibilities

  • Provide customer service and interact with stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn jewelry repair fundamentals, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler and develop jewelry skills.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid Time Off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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