Apprentice Jeweler - Signet Jewelers - West Oaks II - Novi, MI

Signet Jewelers • Novi, MI

5d

About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role provides training to develop skills from apprentice to Bench Jeweler, with opportunities to progress toward artisan-level work in a promote-from-within environment. Candidates with basic jewelry or jewelry-repair knowledge are welcome, as are those with a passion and desire to learn the trade.

The apprentice learns the business from the ground up. Work includes customer service and interaction with stores and customers, administrative and clerical tasks, photographing jewelry for intake and tracking, and learning basic jewelry repair through polishing and quality control. The Design & Service Center Team is dedicated to providing a customer-first experience that exceeds expectations for custom jewelry design and repairs. Full training and Jeweler Certification classes are offered to develop and enhance bench skills.

Requirements

• Customer-service orientation and strong interpersonal skills.
• High standard for quality work.
• Basic computer skills.
• Excellent organizational skills and attention to detail.
• Knowledge of shipping and receiving.
• Ability to work in a fast-paced environment, multitask, and manage time.
• High school degree or equivalent preferred but not required.
• Some knowledge of jewelry or jewelry repair/design preferred but not required.
• Availability for varying hours, including some nights and weekends.
• Ability to work seasonal required overtime.

Nice To Haves

• High school degree or equivalent.
• Some knowledge of jewelry or jewelry repair/design.

Responsibilities

• Provide customer service and interact with stores and customers.
• Complete administrative and clerical tasks.
• Photograph jewelry for intake and tracking.
• Learn basic jewelry repair, beginning with polishing and quality control.
• Train toward becoming a Bench Jeweler.
• Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

• Jeweler Certification classes to develop and enhance bench skills.
• Medical, dental, vision, and prescription insurance for full-time Team Members.
• 401(k) with company match.
• Paid Time Off (PTO).
• Paid holidays for full-time Team Members.
• Tuition reimbursement.
• Merchandise discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED