About The Position

Signet Jewelers is hiring an entry-level Apprentice Jeweler for its Field Design & Service Center Team. The role provides a training pathway from apprentice to Bench Jeweler through a full training program and a promote-from-within environment. Apprentices learn jewelry service operations from the ground up while supporting customers and stores and developing basic jewelry repair skills. The position includes administrative and clerical work, customer service, photographing jewelry for intake and tracking, polishing, and quality control. Candidates with basic jewelry or jewelry repair knowledge are welcome, and applicants with a passion and desire to learn the jeweler trade will also be considered. The team focuses on delivering a customer-first experience for custom jewelry design and repairs.

Requirements

  • Strong interpersonal and customer-service skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills and attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment, multitask, and manage time.
  • Availability for varying hours, including some nights and weekends.
  • Full-time schedule of 40 hours per week, with seasonal required overtime.

Nice To Haves

  • High school degree or equivalent (preferred but not required).
  • Some knowledge of jewelry or jewelry repair/design (preferred but not required).
  • Basic jewelry or jewelry repair knowledge.
  • Passion and desire to learn the jeweler trade.

Responsibilities

  • Provide customer service and interact with customers and stores.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Competitive pay; minimum starting rate of $15 per hour.
  • Paid Time Off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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