About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role provides training and development toward becoming a Bench Jeweler, with the opportunity to progress from apprentice to artisan in a promote-from-within environment. The Design & Service Center team is dedicated to delivering a customer-first experience for custom jewelry design and repairs. The apprentice learns the business from the ground up, performing customer service and administrative duties while developing basic jewelry repair skills. Tasks include interacting with stores and customers, completing clerical work, photographing jewelry for intake and tracking, polishing, and quality control. Signet provides a full training program and Jeweler Certification classes to develop bench skills. Candidates with basic jewelry or jewelry repair knowledge are welcomed, as are candidates with a strong desire to learn the trade.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standards for quality work.
  • Basic computer skills.
  • Excellent organizational skills and attention to detail.
  • Ability to work in a fast-paced environment, multitask, and manage time.
  • Knowledge of shipping and receiving.
  • Varying hours, including some nights and weekends.
  • Full-time work consists of a 40-hour work week with seasonal required overtime.

Nice To Haves

  • High school degree or equivalent.
  • Some knowledge of jewelry or jewelry repair/design.
  • Basic jewelry or jewelry repair knowledge, or a passion and desire to learn the jeweler trade.

Responsibilities

  • Provide customer service and interact with both stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn the basics of jewelry repair, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Minimum starting rate of $15 per hour; base pay may vary based on geographic region, internal equity, job-related knowledge, skills, experience, and other factors.
  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid Time Off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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